The assessment process must address all of the following items of evidence.
Ability to:
1. Facilitate group processes
2. Provide mentoring support to others
3. Provide feedback to individuals on work performance
4. Identify and address learning needs of team members
5. Develop plans and schedules to achieve team goals
6. Identify and negotiate resource requirements to achieve team goals
7. Monitor team outputs against objectives and make adjustments as required to achieve plan
8. Represent and advocate on behalf of the team
9. Inform the team on performance objectives and achievements
Knowledge of:
10. Company and workplace planning processes
11. Procedures for monitoring and reporting on individual and team performance
12. Group processes including basic facilitation, negotiation and conflict resolution
13. Competency identification and training arrangements
14. Stages of team development
15. Conflict resolution, negotiation and problem solving strategies
Relationship with other standards
Pre-requisite units
There are no pre-requisite units for this competency standard.
Co-assessment of related units
Other units of competency relevant to the work role should be assessed in conjunction with this unit.
Resources required for assessment
Assessment must occur in a real or simulated workplace where the assessee has access to:
Opportunities to facilitate team processes
Workplace arrangements for establishing company, workplace and team goals
Methods used to measure and report on performance against target
Planning processes
Resources required to achieve team outcomes
Competency recording and workplace training arrangements
Assessment requirements
For information on how to assess this competency standard and who can assess, refer to the Assessment Guidelines for this Training Package.