Assessor Resource

TAEEDU504A
Manage international education and training processes

Assessment tool

Version 1.0
Issue Date: March 2024


This unit applies to individuals managing international education and training processes and performance. They will be working in the administration of education programs and projects in one or more international education sectors (schools, vocational education and training, English language training organisations, vocational training and education, higher education, postgraduate education). These organisations could be onshore or offshore and could be public or private.

This unit describes the performance outcomes, skills and knowledge required to manage educational and training processes and performance in an international education organisation in relation to compliance with legislation, regulations and standards. It covers managing information provision, resources and records to support delivery of education and training programs in one or more educational sectors.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

managing faculty or section staff, resources, records to support delivery of education and training programs

facilitating compliance and rectifying non-compliance with relevant legislation, regulations and standards for delivery of education and training

knowledge of relevant legislation and regulatory requirements.

Context of and specific resources for assessment

Assessment must ensure:

access to opportunities to participate in a range of practical exercises and projects

access to relevant documents.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

evaluation of supervisor's reports on how the candidate manages international education and training processes

analysis of projects, case studies, completed records and reports developed by the candidate

review of forward estimates developed in relation to financing organisational education and training programs

oral or written questioning to assess knowledge of education and training management principles and practices

evaluation of review of administrative support for organisation's education and training programs

review of documentation recording, reporting and rectifying non-compliance.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

other educational administration units.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills to interact effectively in an intercultural context with clients, co-workers and stakeholders; to provide appropriate and accurate information to relevant people

initiative and enterprise skills to access and consult relevant personnel; to establish organisational policies and procedures for education and training delivery

literacy skills to record information accurately and to prepare professional reports

management skills to:

manage work activities of others and review performance

lead a team, mentor, coach and train others or facilitate coaching or training

manage education and training resource development and provision, education and training records, student education and training services

ensure compliance with organisational policies and procedures, and external standards

manage risk, manage for quality and manage change

planning and organising skills to review and maintain records; to comply with legislation, regulations and standards

problem-solving skills to negotiate and resolve problems in the international education context; to review and adjust policy and procedures with others

self-management skills to reflect on and improve own work skills and performance; to respond appropriately in difficult situations

technology skills to maintain an accessible contact list.

Required knowledge

application of policies and procedures, and observance of relevant legislation and regulatory requirements and organisational policies and procedures in an international education services environment

client services standards

education and training management principles and practices including applicable Australian Quality Training Framework (AQTF) Standards, use of nationally endorsed Training Packages and competencies, records and awards requirements, positions and work roles

leadership and mentoring approaches, and principles and practices of continuous improvement

limitation of responsibility regarding compliance (staff role parameters)

student education and training support services and resources management processes and roles e.g. learning support services, pastoral care services, budgeting, report writing.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Legislative and regulatory requirements may include:

current relevant legislation, regulations, industry codes of practice and policy (commonwealth and state/territory) relating to:

anti-discrimination including equal opportunity and equal employment opportunity, disability discrimination, racial intolerance

business compliance relevant to work roles

child protection legislation and regulations

Education Services for Overseas Students (ESOS) Act 2000, and subsequent amendments and related legislation

employment, education and training - relevant to onshore and offshore provision

environmental issues

ESOS Act Assurance Fund requirements

immigration related policies and procedures for example from commonwealth government departments such as Department of Education, Science and Training (DEST), Department of Immigration and Citizenship (DIAC), Department of Health and Ageing (DOHA), Department of Foreign Affairs and Trade (DFAT )

National Code of Practice for Registration Authorities and Providers of International Education and Training

occupational health and safety

privacy and confidentiality

Transnational Quality Strategy (2005)

workplace employment practices and industrial relations

quality assurance guidelines set by particular organisations e.g. cultural diversity, equity and access, critical incidents and workplace practices

Standards may include:

Australian Standards relevant to industry training conducted by the international education organisation

AQTF Standards for Registered Training Organisations (quality assurance mechanism for vocational education and training sector)

competency standards in endorsed Training Packages being provided by international education organisation

standards for teaching English to international students such as those developed by the National ELT Accreditation Scheme (NEAS)

Resources may include:

financial resources such as budget allocations to support education and training programs

human resources such as teaching and training staff, administration staff to support education and training program delivery

physical resources such as adequate physical space, learning and assessment materials, recreational facilities, resources related to religious and cultural observance and requirements

Relevant personnel may include:

administrative support personnel

directors

external writers or learning/assessment materials developers

faculty managers

managers

supervisors

teachers, trainers, tutors

Student learning and assessment requirements may include:

developing learning and assessment strategies and individual assessment plans

integrity of assessments and records of learning and assessment events

sufficiency and authenticity of assessments including submitted work

validity of assessment tools and processes

Awards may include:

Australian Qualifications Framework (AQF) qualifications

Statement of Attainment/s awarded on achievement of an individual unit/s of competency

qualifications awarded in accordance with relevant legislation and standards

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Manage compliance with legislative and regulatory requirements in relation to application and enrolment processes for international students 
Manage compliance with legislative and regulatory requirements and standards that apply to the provision of international education and training 
Review and develop organisational policies and procedures for education and training processes and delivery with reference to relevant legislative and regulatory requirements, codes and standards 
Identify risk factors and controls, and manage risk in delivery of organisation's education and training programs 
Manage information provision in relation to education and training courses and services, and address consequent information needs of international students 
Manage processes for updating education and training information through the organisation's processes 
Manage strategies to ensure the adequacy and effectiveness of international student study support through organisation's processes 
Monitor provision of student facilities to ensure they are in accordance with relevant standards 
Monitor use of organisation's facilities that support learning and assessment in relation to their efficiency, availability, economy and maintenance 
Manage and monitor provision of equipment, materials, learning and assessment resources for students in conjunction with relevant personnel to ensure currency, relevance and adequacy of resources and compliance with organisational policies and relevant standards 
Develop forward estimates in relation to financing education and training programs, within work role parameters 
Monitor, review and adjust budgets to ensure economic viability of education and training program delivery, within work role parameters 
Disperse financial allocations in accordance with organisational policies, and rationalise and account for procedures and expenditure, within work role parameters 
Review teaching and training practices in accordance with organisational policies and procedures 
Assess periodically, the outcomes of teaching and training practices and evaluate against organisational client services objectives 
Support consultation with staff and students regarding individual progress, and identify and address emerging needs 
Review administrative support for organisation's education and training programs, and recommend improvements to higher level management 
Monitor resourcing of education, training and administration functions to facilitate best practice outcomes from organisation's education and training programs 
Identify staff professional development needs against organisation's skill set to meet organisational education and training objectives 
Undertake mentoring to guide and support staff, and to encourage and facilitate professional development or training 
Establish or develop a compliant record management system for completion and storage of education and training records, and review to ensure its efficiency and compliance 
Facilitate compliance in relation to developing and implementing student learning and assessment requirements 
Monitor awards documentation and registers for accuracy and compliance with organisational policies and standards 
Manage staff and student information and records for compliance with privacy and confidentiality, legislation and standards 
Monitor administrator scheduling of learning and assessment related activities, including accurate and timely communication of schedules and changes 
Monitor student fees processes to facilitate compliance with standards 
Record, report and rectify non-compliance in relation to documents and records according to organisational policies and procedures 

Forms

Assessment Cover Sheet

TAEEDU504A - Manage international education and training processes
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

TAEEDU504A - Manage international education and training processes

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: