TAEEDU504A - Manage international education and training processes
Assessor Resource
TAEEDU504A Manage international education and training processes
Assessment tool
Version 1.0 Issue Date: March 2024
This unit applies to individuals managing international education and training processes and performance. They will be working in the administration of education programs and projects in one or more international education sectors (schools, vocational education and training, English language training organisations, vocational training and education, higher education, postgraduate education). These organisations could be onshore or offshore and could be public or private.
This unit describes the performance outcomes, skills and knowledge required to manage educational and training processes and performance in an international education organisation in relation to compliance with legislation, regulations and standards. It covers managing information provision, resources and records to support delivery of education and training programs in one or more educational sectors.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Employability Skills
This unit contains employability skills.
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
managing faculty or section staff, resources, records to support delivery of education and training programs
facilitating compliance and rectifying non-compliance with relevant legislation, regulations and standards for delivery of education and training
knowledge of relevant legislation and regulatory requirements.
Context of and specific resources for assessment
Assessment must ensure:
access to opportunities to participate in a range of practical exercises and projects
access to relevant documents.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
evaluation of supervisor's reports on how the candidate manages international education and training processes
analysis of projects, case studies, completed records and reports developed by the candidate
review of forward estimates developed in relation to financing organisational education and training programs
oral or written questioning to assess knowledge of education and training management principles and practices
evaluation of review of administrative support for organisation's education and training programs
review of documentation recording, reporting and rectifying non-compliance.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
other educational administration units.
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
communication skills to interact effectively in an intercultural context with clients, co-workers and stakeholders; to provide appropriate and accurate information to relevant people
initiative and enterprise skills to access and consult relevant personnel; to establish organisational policies and procedures for education and training delivery
literacy skills to record information accurately and to prepare professional reports
management skills to:
manage work activities of others and review performance
lead a team, mentor, coach and train others or facilitate coaching or training
manage education and training resource development and provision, education and training records, student education and training services
ensure compliance with organisational policies and procedures, and external standards
manage risk, manage for quality and manage change
planning and organising skills to review and maintain records; to comply with legislation, regulations and standards
problem-solving skills to negotiate and resolve problems in the international education context; to review and adjust policy and procedures with others
self-management skills to reflect on and improve own work skills and performance; to respond appropriately in difficult situations
technology skills to maintain an accessible contact list.
Required knowledge
application of policies and procedures, and observance of relevant legislation and regulatory requirements and organisational policies and procedures in an international education services environment
client services standards
education and training management principles and practices including applicable Australian Quality Training Framework (AQTF) Standards, use of nationally endorsed Training Packages and competencies, records and awards requirements, positions and work roles
leadership and mentoring approaches, and principles and practices of continuous improvement
limitation of responsibility regarding compliance (staff role parameters)
student education and training support services and resources management processes and roles e.g. learning support services, pastoral care services, budgeting, report writing.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Legislative and regulatory requirements may include:
current relevant legislation, regulations, industry codes of practice and policy (commonwealth and state/territory) relating to:
anti-discrimination including equal opportunity and equal employment opportunity, disability discrimination, racial intolerance
business compliance relevant to work roles
child protection legislation and regulations
Education Services for Overseas Students (ESOS) Act 2000, and subsequent amendments and related legislation
employment, education and training - relevant to onshore and offshore provision
environmental issues
ESOS Act Assurance Fund requirements
immigration related policies and procedures for example from commonwealth government departments such as Department of Education, Science and Training (DEST), Department of Immigration and Citizenship (DIAC), Department of Health and Ageing (DOHA), Department of Foreign Affairs and Trade (DFAT )
National Code of Practice for Registration Authorities and Providers of International Education and Training
occupational health and safety
privacy and confidentiality
Transnational Quality Strategy (2005)
workplace employment practices and industrial relations
quality assurance guidelines set by particular organisations e.g. cultural diversity, equity and access, critical incidents and workplace practices
Standards may include:
Australian Standards relevant to industry training conducted by the international education organisation
AQTF Standards for Registered Training Organisations (quality assurance mechanism for vocational education and training sector)
competency standards in endorsed Training Packages being provided by international education organisation
standards for teaching English to international students such as those developed by the National ELT Accreditation Scheme (NEAS)
Resources may include:
financial resources such as budget allocations to support education and training programs
human resources such as teaching and training staff, administration staff to support education and training program delivery
physical resources such as adequate physical space, learning and assessment materials, recreational facilities, resources related to religious and cultural observance and requirements
Relevant personnel may include:
administrative support personnel
directors
external writers or learning/assessment materials developers
faculty managers
managers
supervisors
teachers, trainers, tutors
Student learning and assessment requirements may include:
developing learning and assessment strategies and individual assessment plans
integrity of assessments and records of learning and assessment events
sufficiency and authenticity of assessments including submitted work
validity of assessment tools and processes
Awards may include:
Australian Qualifications Framework (AQF) qualifications
Statement of Attainment/s awarded on achievement of an individual unit/s of competency
qualifications awarded in accordance with relevant legislation and standards
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Manage compliance with legislative and regulatory requirements in relation to application and enrolment processes for international students
Manage compliance with legislative and regulatory requirements and standards that apply to the provision of international education and training
Review and develop organisational policies and procedures for education and training processes and delivery with reference to relevant legislative and regulatory requirements, codes and standards
Identify risk factors and controls, and manage risk in delivery of organisation's education and training programs
Manage information provision in relation to education and training courses and services, and address consequent information needs of international students
Manage processes for updating education and training information through the organisation's processes
Manage strategies to ensure the adequacy and effectiveness of international student study support through organisation's processes
Monitor provision of student facilities to ensure they are in accordance with relevant standards
Monitor use of organisation's facilities that support learning and assessment in relation to their efficiency, availability, economy and maintenance
Manage and monitor provision of equipment, materials, learning and assessment resources for students in conjunction with relevant personnel to ensure currency, relevance and adequacy of resources and compliance with organisational policies and relevant standards
Develop forward estimates in relation to financing education and training programs, within work role parameters
Monitor, review and adjust budgets to ensure economic viability of education and training program delivery, within work role parameters
Disperse financial allocations in accordance with organisational policies, and rationalise and account for procedures and expenditure, within work role parameters
Review teaching and training practices in accordance with organisational policies and procedures
Assess periodically, the outcomes of teaching and training practices and evaluate against organisational client services objectives
Support consultation with staff and students regarding individual progress, and identify and address emerging needs
Review administrative support for organisation's education and training programs, and recommend improvements to higher level management
Monitor resourcing of education, training and administration functions to facilitate best practice outcomes from organisation's education and training programs
Identify staff professional development needs against organisation's skill set to meet organisational education and training objectives
Undertake mentoring to guide and support staff, and to encourage and facilitate professional development or training
Establish or develop a compliant record management system for completion and storage of education and training records, and review to ensure its efficiency and compliance
Facilitate compliance in relation to developing and implementing student learning and assessment requirements
Monitor awards documentation and registers for accuracy and compliance with organisational policies and standards
Manage staff and student information and records for compliance with privacy and confidentiality, legislation and standards
Monitor administrator scheduling of learning and assessment related activities, including accurate and timely communication of schedules and changes
Monitor student fees processes to facilitate compliance with standards
Record, report and rectify non-compliance in relation to documents and records according to organisational policies and procedures
Forms
Assessment Cover Sheet
TAEEDU504A - Manage international education and training processes
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
TAEEDU504A - Manage international education and training processes
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent