Assessor Resource

TAELLN813
Formulate workplace strategy for adult language, literacy and numeracy skill development

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to formulate a strategy to deliver language, literacy and numeracy skill development in a workplace. The unit addresses the analysis of industry factors that impact on the English language, literacy and numeracy required of employees. It enables practitioners to design programs that meet the requirements of the Workplace English Language and Literacy (WELL) program.

Individuals undertaking this unit may be required to manage a team of people implementing the workplace adult literacy and numeracy strategy, including monitoring, evaluating and improving performance as required.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements

Elements describe the essential outcomes

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Analyse company profile

1.1 Identify broad issues for training through consultation with enterprise personnel and workforce representatives

1.2 Analyse company background information

1.3 Identify any key drivers of change impacting on the organisation

1.4 Develop profile of the industry workforce

1.5 Identify any compliance, WHS, performance or quality issues that could impact on the effectiveness of the organisation

1.6 Analyse company and workforce profile for language, literacy and numeracy training implications

2. Analyse English language, literacy and numeracy demands of the workplace

2.1 Analyse relevant training specification to identify the levels of language, literacy and numeracy required

2.2 Examine workplace’s formal and informal communication systems and practices to identify the level of language, literacy and numeracy required

2.3 Identify funding source for training and note parameters of program focus and reporting

3. Provide leadership in developing language, literacy and numeracy skill development plan

3.1 Design most appropriate mode(s) of training and assessment, given participant profile and workplace operations

3.2 Design most appropriate program, based on application of conceptual frameworks underpinning adult language, literacy and numeracy teaching in vocational education and training (VET)

3.3 Develop a language, literacy and numeracy skill development plan for approval by representatives of the training organisation, company or workplace, and the workforce

3.4 Develop an evaluation strategy to enable ongoing monitoring of the language, literacy and numeracy skill development plan

3.5 Develop a communication strategy to ensure stakeholders are informed of process, programs, changes and outcomes

4. Identify program participants

4.1 Design criteria and processes for selection of participants

4.2 Ensure processes comply with the industrial arrangements of the workplace and funding body requirements

4.3 Design a pre-training assessment process relevant to needs of learners and reporting requirements

4.4 Assess the literacy and numeracy skills of potential program participants

4.5 Develop a profile of potential participants for training purposes

4.6 Refine training delivery plan to enable maximum participation

4.7 Liaise with others in the workplace impacted by the training

5. Implement and review the language, literacy and numeracy skill development plan

5.1 Make arrangements for the delivery of skills development that meets learner and workplace requirements

5.2 Implement the evaluation strategy of skill development plan

5.3 Review the implementation of the language, literacy and numeracy skill development plan periodically and make modifications when required

Evidence of the ability to:

analyse company background information and consult with company stakeholders at all levels to identify broad issues for training arising from key drivers of change impacting on the organisation

profile industry and company workforce and identify implications for English language, literacy and numeracy training

analyse training specifications and company communication systems and processes to identify the English language, literacy and numeracy demands of the workplace

lead the development of a language, literacy and numeracy skill development plan for a specific workplace, working closely with company, workplace and training provider stakeholders

design a pre-training assessment process contextualised for a specific workplace environment to assess the language, literacy and numeracy skills of potential program participants against the Australian Core Skills Framework (ACSF)

refine training delivery plan to maximise participation by identified program participants and liaise with relevant workplace representatives to make arrangements for worker participation

develop and implement a communication strategy to keep all stakeholders informed and engaged throughout the skill development program

comply with organisational and funding body requirements to implement a language, literacy and numeracy skill development program in a workplace

develop and use an evaluation strategy to review implementation of a workforce skill development plan.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain how cross-cultural issues, confidentiality and attitudinal barriers to adult language, literacy and numeracy skill development impact on the design of workplace-based skill development programs and communication strategies

identify potential sources of funding for workplace language, literacy and numeracy skill development and note the program parameters and reporting requirements

explain how workplace language, literacy and numeracy skill development program design is informed by:

adult learning, principles

applied adult language, literacy and numeracy teaching theories

changes in the Australian economic and industrial context that impact workplace LLN requirements

workplace agreements and industrial requirements

outline the role and responsibility of language, literacy and numeracy providers to respond to the individual needs of companies when providing workforce skill development.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Conditions must be typical of those experienced in the language, literacy and numeracy practice field of work and include access to:

opportunities to participate in a range of practical exercises and projects

workplace and training documentation

special purpose tools, equipment, materials and industry software packages.

Assessors must satisfy NVR/AQTF assessor requirements.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements

Elements describe the essential outcomes

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Analyse company profile

1.1 Identify broad issues for training through consultation with enterprise personnel and workforce representatives

1.2 Analyse company background information

1.3 Identify any key drivers of change impacting on the organisation

1.4 Develop profile of the industry workforce

1.5 Identify any compliance, WHS, performance or quality issues that could impact on the effectiveness of the organisation

1.6 Analyse company and workforce profile for language, literacy and numeracy training implications

2. Analyse English language, literacy and numeracy demands of the workplace

2.1 Analyse relevant training specification to identify the levels of language, literacy and numeracy required

2.2 Examine workplace’s formal and informal communication systems and practices to identify the level of language, literacy and numeracy required

2.3 Identify funding source for training and note parameters of program focus and reporting

3. Provide leadership in developing language, literacy and numeracy skill development plan

3.1 Design most appropriate mode(s) of training and assessment, given participant profile and workplace operations

3.2 Design most appropriate program, based on application of conceptual frameworks underpinning adult language, literacy and numeracy teaching in vocational education and training (VET)

3.3 Develop a language, literacy and numeracy skill development plan for approval by representatives of the training organisation, company or workplace, and the workforce

3.4 Develop an evaluation strategy to enable ongoing monitoring of the language, literacy and numeracy skill development plan

3.5 Develop a communication strategy to ensure stakeholders are informed of process, programs, changes and outcomes

4. Identify program participants

4.1 Design criteria and processes for selection of participants

4.2 Ensure processes comply with the industrial arrangements of the workplace and funding body requirements

4.3 Design a pre-training assessment process relevant to needs of learners and reporting requirements

4.4 Assess the literacy and numeracy skills of potential program participants

4.5 Develop a profile of potential participants for training purposes

4.6 Refine training delivery plan to enable maximum participation

4.7 Liaise with others in the workplace impacted by the training

5. Implement and review the language, literacy and numeracy skill development plan

5.1 Make arrangements for the delivery of skills development that meets learner and workplace requirements

5.2 Implement the evaluation strategy of skill development plan

5.3 Review the implementation of the language, literacy and numeracy skill development plan periodically and make modifications when required

Evidence of the ability to:

analyse company background information and consult with company stakeholders at all levels to identify broad issues for training arising from key drivers of change impacting on the organisation

profile industry and company workforce and identify implications for English language, literacy and numeracy training

analyse training specifications and company communication systems and processes to identify the English language, literacy and numeracy demands of the workplace

lead the development of a language, literacy and numeracy skill development plan for a specific workplace, working closely with company, workplace and training provider stakeholders

design a pre-training assessment process contextualised for a specific workplace environment to assess the language, literacy and numeracy skills of potential program participants against the Australian Core Skills Framework (ACSF)

refine training delivery plan to maximise participation by identified program participants and liaise with relevant workplace representatives to make arrangements for worker participation

develop and implement a communication strategy to keep all stakeholders informed and engaged throughout the skill development program

comply with organisational and funding body requirements to implement a language, literacy and numeracy skill development program in a workplace

develop and use an evaluation strategy to review implementation of a workforce skill development plan.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

explain how cross-cultural issues, confidentiality and attitudinal barriers to adult language, literacy and numeracy skill development impact on the design of workplace-based skill development programs and communication strategies

identify potential sources of funding for workplace language, literacy and numeracy skill development and note the program parameters and reporting requirements

explain how workplace language, literacy and numeracy skill development program design is informed by:

adult learning, principles

applied adult language, literacy and numeracy teaching theories

changes in the Australian economic and industrial context that impact workplace LLN requirements

workplace agreements and industrial requirements

outline the role and responsibility of language, literacy and numeracy providers to respond to the individual needs of companies when providing workforce skill development.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Conditions must be typical of those experienced in the language, literacy and numeracy practice field of work and include access to:

opportunities to participate in a range of practical exercises and projects

workplace and training documentation

special purpose tools, equipment, materials and industry software packages.

Assessors must satisfy NVR/AQTF assessor requirements.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify broad issues for training through consultation with enterprise personnel and workforce representatives 
Analyse company background information 
Identify any key drivers of change impacting on the organisation 
Develop profile of the industry workforce 
Identify any compliance, WHS, performance or quality issues that could impact on the effectiveness of the organisation 
Analyse company and workforce profile for language, literacy and numeracy training implications 
Analyse relevant training specification to identify the levels of language, literacy and numeracy required 
Examine workplace’s formal and informal communication systems and practices to identify the level of language, literacy and numeracy required 
Identify funding source for training and note parameters of program focus and reporting 
Design most appropriate mode(s) of training and assessment, given participant profile and workplace operations 
Design most appropriate program, based on application of conceptual frameworks underpinning adult language, literacy and numeracy teaching in vocational education and training (VET) 
Develop a language, literacy and numeracy skill development plan for approval by representatives of the training organisation, company or workplace, and the workforce 
Develop an evaluation strategy to enable ongoing monitoring of the language, literacy and numeracy skill development plan 
Develop a communication strategy to ensure stakeholders are informed of process, programs, changes and outcomes 
Design criteria and processes for selection of participants 
Ensure processes comply with the industrial arrangements of the workplace and funding body requirements 
Design a pre-training assessment process relevant to needs of learners and reporting requirements 
Assess the literacy and numeracy skills of potential program participants 
Develop a profile of potential participants for training purposes 
Refine training delivery plan to enable maximum participation 
Liaise with others in the workplace impacted by the training 
Make arrangements for the delivery of skills development that meets learner and workplace requirements 
Implement the evaluation strategy of skill development plan 
Review the implementation of the language, literacy and numeracy skill development plan periodically and make modifications when required 

Forms

Assessment Cover Sheet

TAELLN813 - Formulate workplace strategy for adult language, literacy and numeracy skill development
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Assessment Record Sheet

TAELLN813 - Formulate workplace strategy for adult language, literacy and numeracy skill development

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