Assessor Resource

TLID2029
Prepare articles for delivery

Assessment tool

Version 1.0
Issue Date: March 2024


This unit involves the skills and knowledge required to prepare mail articles for delivery in accordance with relevant regulations for transporting articles for courier delivery.

It includes checking, organising and storing articles for delivery, and maintaining all required records.

Work is performed under indirect supervision.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Check and organise articles for delivery

1.1

Hazards are identified, risks are assessed and control measures are implemented

1.2

Articles are inspected to ensure they meet all specified criteria

1.3

Articles for delivery are sorted into groups in accordance with specified sorting criteria

1.4

Articles that cannot be delivered due to defects or other mitigating factors are sorted and dealt with in accordance with workplace procedures

1.5

Processing of articles is monitored to ensure a secure and effective workflow

2

Store articles for delivery

2.1

Appropriate manual handling practices are used to shift and sort articles

2.2

Groups of articles for delivery are stored in appropriate areas and are clearly identified for delivery type and run

2.3

Security requirements and activities to ensure appropriate access to stored articles are followed in accordance with workplace procedures

3

Maintain records

3.1

Required records and/or notices for registered mail, classified mail, parcels and defective mail are completed in accordance with workplace procedures

3.2

Records are stored in accordance with workplace procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

communicating and working effectively with others

completing relevant documentation

estimating size, shape and special delivery requirements of mail articles

identifying and correctly using equipment required to sort and store mail

modifying activities depending on operational contingencies, risk situations and environments

monitoring and prioritising work activities in terms of planned schedule

operating and adapt to differences in equipment in accordance with workplace operating procedures

reading, interpreting and following relevant instructions, procedures, information and signs

selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

housekeeping standards and procedures

methods of securing mail articles

problems that may arise when preparing articles for delivery and actions that should be taken to prevent or solve these problems

relevant state/territory mass and loading regulations

risks when preparing articles for delivery and related precautions to control the risk

WHS/OHS procedures and guidelines for preparing articles for mail delivery

workplace procedures and policies for preparing, sorting and storing articles for delivery.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Check and organise articles for delivery

1.1

Hazards are identified, risks are assessed and control measures are implemented

1.2

Articles are inspected to ensure they meet all specified criteria

1.3

Articles for delivery are sorted into groups in accordance with specified sorting criteria

1.4

Articles that cannot be delivered due to defects or other mitigating factors are sorted and dealt with in accordance with workplace procedures

1.5

Processing of articles is monitored to ensure a secure and effective workflow

2

Store articles for delivery

2.1

Appropriate manual handling practices are used to shift and sort articles

2.2

Groups of articles for delivery are stored in appropriate areas and are clearly identified for delivery type and run

2.3

Security requirements and activities to ensure appropriate access to stored articles are followed in accordance with workplace procedures

3

Maintain records

3.1

Required records and/or notices for registered mail, classified mail, parcels and defective mail are completed in accordance with workplace procedures

3.2

Records are stored in accordance with workplace procedures

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

communicating and working effectively with others

completing relevant documentation

estimating size, shape and special delivery requirements of mail articles

identifying and correctly using equipment required to sort and store mail

modifying activities depending on operational contingencies, risk situations and environments

monitoring and prioritising work activities in terms of planned schedule

operating and adapt to differences in equipment in accordance with workplace operating procedures

reading, interpreting and following relevant instructions, procedures, information and signs

selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

housekeeping standards and procedures

methods of securing mail articles

problems that may arise when preparing articles for delivery and actions that should be taken to prevent or solve these problems

relevant state/territory mass and loading regulations

risks when preparing articles for delivery and related precautions to control the risk

WHS/OHS procedures and guidelines for preparing articles for mail delivery

workplace procedures and policies for preparing, sorting and storing articles for delivery.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Hazards are identified, risks are assessed and control measures are implemented 
Articles are inspected to ensure they meet all specified criteria 
Articles for delivery are sorted into groups in accordance with specified sorting criteria 
Articles that cannot be delivered due to defects or other mitigating factors are sorted and dealt with in accordance with workplace procedures 
Processing of articles is monitored to ensure a secure and effective workflow 
Appropriate manual handling practices are used to shift and sort articles 
Groups of articles for delivery are stored in appropriate areas and are clearly identified for delivery type and run 
Security requirements and activities to ensure appropriate access to stored articles are followed in accordance with workplace procedures 
Required records and/or notices for registered mail, classified mail, parcels and defective mail are completed in accordance with workplace procedures 
Records are stored in accordance with workplace procedures 

Forms

Assessment Cover Sheet

TLID2029 - Prepare articles for delivery
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

TLID2029 - Prepare articles for delivery

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: