Assessor Resource

TLIF4061
Respond to electric tram-driving emergencies and abnormal situations

Assessment tool

Version 1.0
Issue Date: April 2024


This unit involves the skills and knowledge required to respond to emergencies and abnormal situations when driving an electric tram in accordance with regulatory requirements and workplace procedures.

It includes identifying and responding to emergency and abnormal situations, arranging followon support and assistance, and communicating with staff and passengers in accordance with workplace procedures and relevant regulatory requirements.

People achieving competence in this unit will need to fulfil the applicable state/territory legislated rail safety requirements and to comply with relevant codes of practice and/or guidelines, as well as relevant state/territory road rules and tramway regulatory requirements.

Work is performed under minimal supervision, generally within a team environment. It involves the application of routine operational principles and procedures when responding to electric tramdriving emergencies and abnormal situations as part of workplace activities across a variety of operational contexts.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify emergency or abnormal electric tramdriving situation

1.1

Emergency, potential emergency or abnormal situation is promptly recognised and assessed, and needs are prioritised in accordance with workplace emergency response plan/procedures

1.2

Implications of emergency, potential emergency or abnormal situation are evaluated in accordance with workplace requirements

1.3

Options for reporting the situation and/or taking action are considered in accordance with workplace procedures and regulatory requirements

1.4

Network Control Officer and relevant personnel are alerted to emergency, potential emergency or abnormal situation as required, in accordance with workplace operating and emergency procedures and plans

1.5

Communications are maintained with relevant personnel to determine appropriate course of action

2

Respond to emergency or abnormal electric tramdriving situation

2.1

Emergency, potential emergency or abnormal situation is responded to in accordance with workplace procedures, received instructions, regulatory requirements and emergency response plan

2.2

Hazardous substances and dangerous goods class and subsidiary risk information is identified

2.3

Safety incidents and emergencies are handled appropriately in accordance with established response plan and within limits of rail safety worker duty of care responsibilities

2.4

Responsibilities are fulfilled in accordance with workplace emergency response plan and code/regulatory requirements

2.5

Assistance is provided in controlling the site prior to and following arrival of emergency services

2.6

In an emergency, assistance is provided to other staff and emergency services personnel conducting initial scene survey

2.7

Directions of the Network Control Officer and controlling emergency services authority are followed and all possible assistance is provided in response to those directions

2.8

Incident reports are completed accurately in accordance with regulatory and workplace procedures

3

Arrange followon support and assistance

3.1

In an accident or illness, medical assistance and support is arranged as required in accordance with workplace procedures

3.2

First aid is provided until medical assistance arrives, within limits of own responsibility and competence in accordance with workplace procedures

4

Communicate with staff and passengers

4.1

Staff and passengers are provided with relevant, appropriate and timely advice on emergency and abnormal situations

4.2

Instructions are provided to relevant personnel and/or passengers in accordance with workplace procedures, consistent with the nature of the emergency or abnormal situation

4.3

Evacuation procedures for personnel and/or customers are explained and/or demonstrated as required in accordance with workplace procedures

4.4

Customer service and safety needs arising from emergency or abnormal situation are identified and acted on in accordance with regulatory and workplace requirements

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to differences in electric trams and ancillary equipment

completing required documentation and reports

following emergency response plan in accordance with workplace procedures

identifying hazards and taking appropriate action to minimise, control or eliminate identified hazards

identifying, solving and/or reporting problems promptly, in accordance with workplace procedures

modifying activities depending on workplace contexts, risk situations and environments

providing first aid within limits of own responsibility and competence

reading and interpreting relevant instructions, procedures and information

responding to incidents, emergencies or abnormal situations in accordance with operational procedures and workplace emergency response plan

selecting and using relevant communications and other equipment

selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards

working collaboratively with others.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

applicable state/territory legislated rail safety requirements, relevant codes of practice and/or guidelines

focus of operation of work systems, equipment, management and site operating systems when responding to electric tramdriving emergencies or abnormal situations

hazards that may occur in transport and allied industries that can lead to emergency situations, and related hazard control strategies

problems that may occur when responding to electric tramdriving emergencies and abnormal situations, and action that can be taken to resolve these problems

procedures for communications protocol

relevant documentation and reporting requirements

relevant state/territory road and traffic authority and tramway operating procedures

relevant WHS/OHS and environmental protection procedures and guidelines

workplace procedures for responding to electric tramdriving emergencies and abnormal situations .

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations or, where this is not available, in simulated workplace operational situations that replicate tram workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation including workplace procedures, regulations, emergency management plan, codes of practice and operation manuals.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify emergency or abnormal electric tramdriving situation

1.1

Emergency, potential emergency or abnormal situation is promptly recognised and assessed, and needs are prioritised in accordance with workplace emergency response plan/procedures

1.2

Implications of emergency, potential emergency or abnormal situation are evaluated in accordance with workplace requirements

1.3

Options for reporting the situation and/or taking action are considered in accordance with workplace procedures and regulatory requirements

1.4

Network Control Officer and relevant personnel are alerted to emergency, potential emergency or abnormal situation as required, in accordance with workplace operating and emergency procedures and plans

1.5

Communications are maintained with relevant personnel to determine appropriate course of action

2

Respond to emergency or abnormal electric tramdriving situation

2.1

Emergency, potential emergency or abnormal situation is responded to in accordance with workplace procedures, received instructions, regulatory requirements and emergency response plan

2.2

Hazardous substances and dangerous goods class and subsidiary risk information is identified

2.3

Safety incidents and emergencies are handled appropriately in accordance with established response plan and within limits of rail safety worker duty of care responsibilities

2.4

Responsibilities are fulfilled in accordance with workplace emergency response plan and code/regulatory requirements

2.5

Assistance is provided in controlling the site prior to and following arrival of emergency services

2.6

In an emergency, assistance is provided to other staff and emergency services personnel conducting initial scene survey

2.7

Directions of the Network Control Officer and controlling emergency services authority are followed and all possible assistance is provided in response to those directions

2.8

Incident reports are completed accurately in accordance with regulatory and workplace procedures

3

Arrange followon support and assistance

3.1

In an accident or illness, medical assistance and support is arranged as required in accordance with workplace procedures

3.2

First aid is provided until medical assistance arrives, within limits of own responsibility and competence in accordance with workplace procedures

4

Communicate with staff and passengers

4.1

Staff and passengers are provided with relevant, appropriate and timely advice on emergency and abnormal situations

4.2

Instructions are provided to relevant personnel and/or passengers in accordance with workplace procedures, consistent with the nature of the emergency or abnormal situation

4.3

Evacuation procedures for personnel and/or customers are explained and/or demonstrated as required in accordance with workplace procedures

4.4

Customer service and safety needs arising from emergency or abnormal situation are identified and acted on in accordance with regulatory and workplace requirements

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to differences in electric trams and ancillary equipment

completing required documentation and reports

following emergency response plan in accordance with workplace procedures

identifying hazards and taking appropriate action to minimise, control or eliminate identified hazards

identifying, solving and/or reporting problems promptly, in accordance with workplace procedures

modifying activities depending on workplace contexts, risk situations and environments

providing first aid within limits of own responsibility and competence

reading and interpreting relevant instructions, procedures and information

responding to incidents, emergencies or abnormal situations in accordance with operational procedures and workplace emergency response plan

selecting and using relevant communications and other equipment

selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards

working collaboratively with others.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

applicable state/territory legislated rail safety requirements, relevant codes of practice and/or guidelines

focus of operation of work systems, equipment, management and site operating systems when responding to electric tramdriving emergencies or abnormal situations

hazards that may occur in transport and allied industries that can lead to emergency situations, and related hazard control strategies

problems that may occur when responding to electric tramdriving emergencies and abnormal situations, and action that can be taken to resolve these problems

procedures for communications protocol

relevant documentation and reporting requirements

relevant state/territory road and traffic authority and tramway operating procedures

relevant WHS/OHS and environmental protection procedures and guidelines

workplace procedures for responding to electric tramdriving emergencies and abnormal situations .

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations or, where this is not available, in simulated workplace operational situations that replicate tram workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation including workplace procedures, regulations, emergency management plan, codes of practice and operation manuals.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Forms

Assessment Cover Sheet

TLIF4061 - Respond to electric tram-driving emergencies and abnormal situations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIF4061 - Respond to electric tram-driving emergencies and abnormal situations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: