Assessor Resource

TLIG207C
Lead a work team or group

Assessment tool

Version 1.0
Issue Date: April 2024


Work is carried out in accordance with workplace procedures and relevant regulations.

Work is performed under some supervision, generally within a team environment.

Work involves the application of established procedures to the provision of leadership within a work team or group.

This unit involves the skills and knowledge required to lead a work team or group including participating in team/group planning, managing and developing team/group performance, participating in and facilitating the work team/group in its achievement of workplace tasks, and documenting and reviewing work team/group performance.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

The required outcomes described in this unit of competency contain applicable facets of Employability Skills. The Employability Skills Summary of the qualification in which this competency is packaged will assist in identifying employability skill requirements.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and/or equipment, and/or

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through appropriately simulated activities at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant regulatory and code requirements

Relevant OH&S and environmental protection policies and procedures

Workplace protocols and procedures for leading work teams

Techniques to encourage appropriate participation of team/group members

Coaching and mentoring approaches

Workplace policies and plans including procedures for training and development

Principles, duty of care and obligations within the chains of responsibility in the transport industry

Strategies to implement continuous improvement processes

Typical problems that can occur when leading a work team and related appropriate action that can be taken

Required skills:

Communicate effectively with others when leading a work team

Read and interpret instructions, procedures and information relevant to team leadership and team activities

Negotiate and work effectively with team members

Interpret and follow operational instructions and prioritise work

Complete documentation related to team leadership and team activities

Operate electronic communication equipment to required protocol

Provide leadership and encouragement to team members

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems that may arise when leading a work team in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unanticipated situations that may arise when leading a work team

Apply precautions and required action to minimise, control or eliminate hazards that may exist during team activities

Plan team activities, including predicting consequences and identifying improvements

Monitor team activities in terms of planned schedule

Modify team activities depending on differing operational contingencies, risk situations and environments

Ensure application of fatigue management knowledge and techniques

Operate and adapt to any differences in language and culture amongst team members

Identify and recommend improvements to services, resource allocation and use

Select and appropriately apply technology, information systems and procedures to complete workplace tasks

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Work involves:

completion of workplace activities as a leader of a work team

Work may occur:

by day or night

in a variety of work contexts

Customers may be:

internal or external

Workplaces may comprise:

large, medium or small worksites

Team members may include:

English-speaking persons

multilingual staff

persons with limited ability to communicate in English

persons from a range of cultural backgrounds

permanent, part-time and/or casual staff

Consultative processes may include:

other members of the team

supervisors/team leaders

workplace personnel

visitors

contractors

official representatives

union representatives

industrial relations and OH&S specialists

other professional or technical staff

managers

Communication may involve the basic use of a range of communication technology including:

phone

electronic data interchange (EDI)

fax

email

internet

radio

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Information/documentation may include:

workplace procedures, checklists and instructions

goods identification numbers and codes

manifests, bar codes, goods and container identification

manufacturers specifications

workplace policies

supplier and/or client instructions

material safety data sheets

relevant codes of practice including the national standards for manual handling and the industry safety code

legislation, regulations and related documentation

award, enterprise bargaining agreement, other industrial arrangements

standards and certification requirements

quality assurance procedures

emergency procedures

Applicable regulations and legislation may include:

relevant regulations, standards and codes of practice, including the national standards for manual handling and industry safety codes

dangerous goods and freight regulations and codes

relevant Australian and state/territory OH&S legislation

equal employment legislation and related policies

environmental protection regulations

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Requirements of a team/group task are identified and clarified in conjunction with other team or group members to ensure appropriate interpretation of specifications and in accordance with enterprise requirements 
Task is interpreted and relevant steps are identified in conjunction with other team/group members to ensure efficient conduct of work to meet specifications and enterprise requirements 
Steps are planned in conjunction with the work of other personnel to allow achievement of practical outcomes according to enterprise and/or manufacturers procedures 
Task activities are assigned to team/group members based on their areas of competence and expertise and their availability 
Team/group members are advised on symptoms and effects of fatigue, drugs and alcohol, safe lifting techniques and other Occupational Health and Safety policies 
Performance measures and requirements are agreed upon between team/group members in accordance with enterprise procedures 
Work activity is organised and carried out with other involved team/group members and personnel using relevant communication processes to ensure safe, unambiguous and appropriate sequencing of tasks 
Individuals and teams/groups are actively encouraged to take individual and joint responsibility 
All necessary documentation related to job planning and progress is completed and recorded in accordance with statutory, manufacturers and enterprise requirements 
The outcomes of the team's/group's task activities are compared with the planned objectives, task instructions and specifications to ensure all requirements have been met 

Forms

Assessment Cover Sheet

TLIG207C - Lead a work team or group
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIG207C - Lead a work team or group

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: