Assessor Resource
TLIJ4010
Implement quality systems and procedures in a dangerous goods workplace
Assessment tool
Version 1.0
Issue Date: April 2024
This unit involves the skills and knowledge required to implement quality systems and procedures to meet customer needs in a dangerous goods (DG) workplace, in accordance with all relevant regulatory requirements, standards and workplace procedures including the current Australian Dangerous Goods (ADG) Code.
It includes delivering a quality service to customers (by maintaining services and operations, and dealing with customer complaints), presenting a professional image and presenting a positive company image, in accordance with organisational procedures and requirements.
This unit applies to those working in the heavy recovery industry. It does not include salvage operations.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
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