- TLIK107C - Use infotechnology devices and computer applications in the workplace
Assessor Resource
TLIK107C
Use infotechnology devices and computer applications in the workplace
Assessment tool
Version 1.0
Issue Date: March 2024
Work must be carried out in accordance with the relevant OH&S regulations and workplace procedures concerning the use of computer equipment in the workplace.
Work is performed under some supervision, generally within a team environment.
Work involves the application of routine procedures for the use of computers for information management in the transport and distribution industry.
This unit involves the skills and knowledge required to use infotechnology devices and computer applications in the workplace including identifying computer equipment and systems, setting up and shutting down equipment for use, and inputting, retrieving and presenting files/data in accordance with work requirements.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Prerequisites
Not applicable.
Employability Skills
The required outcomes described in this unit of competency contain applicable facets of Employability Skills. The Employability Skills Summary of the qualification in which this competency is packaged will assist in identifying employability skill requirements.
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package. | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying: the underpinning knowledge and skills relevant legislation and workplace procedures other relevant aspects of the range statement |
Context of and specific resources for assessment | Performance is demonstrated consistently over a period of time and in a suitable range of contexts Resources for assessment include: a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or access to an appropriate range of relevant operational situations in the workplace In both real and simulated environments, access is required to: relevant and appropriate materials and/or equipment, and/or applicable documentation including workplace procedures, regulations, codes of practice and operation manuals |
Method of assessment | Assessment of this unit must be undertaken by a registered training organisation As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests Practical assessment must occur: through appropriately simulated activities at the registered training organisation, and/or in an appropriate range of situations in the workplace |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
REQUIRED KNOWLEDGE AND SKILLS |
This describes the essential knowledge and skills and their level required for this unit. |
Required knowledge: |
Relevant OH&S procedures and guidelines concerning the use of computer equipment in the workplace |
OH&S risks and hazards when using computer equipment for work tasks, and ways of controlling the risks/hazards |
Workplace procedures for the use of computer equipment and application software appropriate for work role |
Typical problems that can occur when using infotechnology devices and computer applications in the workplace and related appropriate action that can be taken to prevent or solve them |
Housekeeping standards and procedures required in the workplace |
Workplace or site layout |
Required skills: |
Communicate effectively with others when using infotechnology devices and computer applications in the workplace |
Read and interpret instructions, procedures, information and manuals relevant to the use of infotechnology devices and computer applications in the workplace |
Interpret and follow operational instructions and prioritise work |
Complete electronic documentation through the use of infotechnology devices and computer applications in the workplace |
Identify and use computer equipment, software, processes and procedures required within the context of the job |
Work collaboratively with others when using infotechnology devices and computer applications in the workplace |
Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others |
Promptly report and/or rectify any identified problems, faults or malfunctions that may arise when using infotechnology devices and computer applications in the workplace in accordance with regulatory requirements and workplace procedures |
Implement contingency plans for unanticipated situations that may arise when using infotechnology devices and computer applications in the workplace including the use of security and backup software and procedures |
Apply precautions and required action to minimise, control or eliminate hazards that may exist when using infotechnology devices and computer applications in the workplace |
Monitor work activities in terms of planned schedule |
Modify activities depending on differing operational contingencies, risk situations and environments |
Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment |
Adapt to differences in software and equipment in accordance with standard operating procedures |
Maintain eye-hand coordination |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. | |
The operations may be conducted: | in a range of work environments by day or night in a range of typical weather conditions |
Customers may be: | internal or external |
Workplaces may comprise: | large, medium or small worksites |
Work may be conducted: | in a range of work contexts |
Infotechnology/computer equipment may include: | keyboards monitors bar code readers printers central processors networks (including intranet and internet) CD-ROM drives floppy disk drives radio frequency devices computer driven projectors |
Computer applications may include: | word processors inventory control and stock management systems electronic data interchange (EDI) systems information databases and storage systems invoicing and payment systems manifests control systems work organisation systems internet browsers computerised presentation software |
Personnel in the work area may include: | workplace personnel site visitors contractors official representatives |
Communication in the work area may include: | phone electronic data interchange (EDI) fax internet radio oral, aural or signed communications |
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include: | company procedures enterprise procedures organisational procedures established procedures |
Information/documents may include: | goods identification numbers and codes manifests, bar codes, goods and container identification/serial number manufacturers instructions concerning the use computing equipment workplace procedures and policies for the use of computer equipment supplier and/or client instructions material safety data sheets relevant codes of practice relevant legislation, regulations and related documentation award, enterprise bargaining agreement, other industrial arrangements standards and certification requirements quality assurance procedures emergency procedures |
Applicable regulations and legislation may include: | relevant state/territory OH&S legislation relevant state/territory environmental protection legislation workplace relations regulations workers compensation regulations Dangerous Goods Code and regulations |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
---|---|---|---|
Types of computerised equipment used in the work area are identified | |||
Functions of equipment, component parts and accessories are identified | |||
Applications for workplace activities of the different infotechnology systems and related software are interpreted | |||
Routine faults in operating systems, software applications and operator errors are identified | |||
Sources of information on rectifying faults and operating equipment, systems and application are identified | |||
Work station equipment is adjusted to meet ergonomic requirements and appropriate posture is used | |||
Computer is booted, logged on and checked where required for viruses | |||
Equipment is set up for work requirements in accordance with workplace procedures and manufacturers guidelines | |||
Operating manuals and/or help screens for infotechnology equipment and software are used to inform work practices | |||
Software packages and accessories for required application are selected and accessed | |||
Required file and/or data to be accessed is identified | |||
Files/data are saved prior to shut-down | |||
Shut-down procedures for files, applications and equipment are followed | |||
Data is entered using appropriate equipment, keyboard/mouse, bar code reader or other system | |||
Accurate input is confirmed | |||
Files are created and/or saved in accordance with workplace procedures | |||
Data is manipulated to suit work requirements and checked for accuracy | |||
Appropriate printers are accessed and print-preview facilities used | |||
Files are transferred from drive to drive within workplace policies and guidelines | |||
Saved files are accessed through relevant directories | |||
Information and disk(s) are stored where appropriate | |||
Information is presented using computerised projection facilities where required | |||
Security procedures are followed as required | |||
Information systems are managed in accordance with workplace procedures and manufacturers guidelines | |||
Precautions against the loss or corruption of data are followed in accordance with workplace procedures |
Forms
Assessment Cover Sheet
TLIK107C - Use infotechnology devices and computer applications in the workplace
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
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Date:
Assessment Record Sheet
TLIK107C - Use infotechnology devices and computer applications in the workplace
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: