Assessor Resource
TLIL2046
Handle customer luggage/property
Assessment tool
Version 1.0
Issue Date: March 2024
This unit involves the skills and knowledge required to handle customer luggage and property in accordance with regulatory and workplace requirements, as part of workplace activities in the transport and logistics industry.
It includes handling customer enquiries, identifying and labelling luggage/property and processing lost luggage/property.
Work is performed under some supervision, generally within a team environment.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)