Assessor Resource

TLIL3003
Conduct induction process

Assessment tool

Version 1.0
Issue Date: April 2024


This unit involves the skills and knowledge required to conduct an induction process for new workers and trainees commencing employment in the workplace, in accordance with relevant regulatory requirements, operational policies and procedures for the workplace concerned.

It includes outlining the relationship between the employee and the company, establishing and explaining the requirements of the position, and completing relevant workplace documentation.

Work involves planning, coordinating and conducting an induction program to prepare workers to enter and participate in the work activities of a workplace.

Work is performed under some supervision, generally within a team environment.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Outline the relationship between employee and the company

1.1

Employee is greeted and introduced to key personnel and areas in the workplace

1.2

Workplace objectives, operating systems and workplace structures are explained

1.3

Relationship between employee’s position, and the workplace structure and objectives is identified

1.4

Required work health and safety (WHS)/occupational health and safety (OHS), workplace procedures and employment conditions are explained

1.5

Sources of information and assistance for employee are identified

1.6

Emergency procedures are explained

2

Establish requirements of position

2.1

Job role, responsibilities and reporting relationships are explained

2.2

Immediate work colleagues are introduced

2.3

Workplace facilities and layout are shown to employee and flow of work/materials/goods and functions carried out in the area/s are explained

2.4

Initial training in relevant WHS/OHS, equipment and work systems is provided in accordance with workplace procedures

2.5

Employee rights and responsibilities in terms of equal employment opportunity, sexual harassment and anti-discrimination are explained

2.6

Training opportunities are organised to develop individual job roles

2.7

Workplace expectations of work functions and outputs are clarified

2.8

Opportunities for employee to clarify concerns and ask questions are provided

3

Complete relevant workplace documentation

3.1

Workplace personnel records are completed in accordance with workplace requirements

3.2

Tax declaration and other relevant documentation are checked for compliance with requirements

3.3

Employee is requested to provide any additional information needed and notes are taken of any additional actions required

3.4

Workplace-specific documentation is submitted to appropriate personnel as required, in accordance with workplace requirements

3.5

Requirements of commonwealth and state/territory legislation on equal employment opportunity, sexual harassment and anti-discrimination are fulfilled

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

communicating and working effectively with others

identifying and correctly using relevant equipment

interpreting and following operational instructions

modifying activities depending on operational contingencies, risk situations and environments

monitoring work activities in terms of planned schedule

operating electronic communications equipment to required protocol

prioritising work

reading interpreting and following relevant instructions, procedures, information and signs

selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

customer service standards and procedures

emergency procedures and related equipment

employee conditions of service

instructional methods and resources required to conduct an induction program

personal protective equipment and instructions for its use

site or workplace layout

WHS/OHS policies and procedures

workplace documentation and record keeping procedures and requirements

workplace hazards and related hazard minimisation procedures

workplace induction procedures and documentation requirements

workplace structures and employee roles and responsibilities.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Outline the relationship between employee and the company

1.1

Employee is greeted and introduced to key personnel and areas in the workplace

1.2

Workplace objectives, operating systems and workplace structures are explained

1.3

Relationship between employee’s position, and the workplace structure and objectives is identified

1.4

Required work health and safety (WHS)/occupational health and safety (OHS), workplace procedures and employment conditions are explained

1.5

Sources of information and assistance for employee are identified

1.6

Emergency procedures are explained

2

Establish requirements of position

2.1

Job role, responsibilities and reporting relationships are explained

2.2

Immediate work colleagues are introduced

2.3

Workplace facilities and layout are shown to employee and flow of work/materials/goods and functions carried out in the area/s are explained

2.4

Initial training in relevant WHS/OHS, equipment and work systems is provided in accordance with workplace procedures

2.5

Employee rights and responsibilities in terms of equal employment opportunity, sexual harassment and anti-discrimination are explained

2.6

Training opportunities are organised to develop individual job roles

2.7

Workplace expectations of work functions and outputs are clarified

2.8

Opportunities for employee to clarify concerns and ask questions are provided

3

Complete relevant workplace documentation

3.1

Workplace personnel records are completed in accordance with workplace requirements

3.2

Tax declaration and other relevant documentation are checked for compliance with requirements

3.3

Employee is requested to provide any additional information needed and notes are taken of any additional actions required

3.4

Workplace-specific documentation is submitted to appropriate personnel as required, in accordance with workplace requirements

3.5

Requirements of commonwealth and state/territory legislation on equal employment opportunity, sexual harassment and anti-discrimination are fulfilled

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

communicating and working effectively with others

identifying and correctly using relevant equipment

interpreting and following operational instructions

modifying activities depending on operational contingencies, risk situations and environments

monitoring work activities in terms of planned schedule

operating electronic communications equipment to required protocol

prioritising work

reading interpreting and following relevant instructions, procedures, information and signs

selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

customer service standards and procedures

emergency procedures and related equipment

employee conditions of service

instructional methods and resources required to conduct an induction program

personal protective equipment and instructions for its use

site or workplace layout

WHS/OHS policies and procedures

workplace documentation and record keeping procedures and requirements

workplace hazards and related hazard minimisation procedures

workplace induction procedures and documentation requirements

workplace structures and employee roles and responsibilities.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Employee is greeted and introduced to key personnel and areas in the workplace 
Workplace objectives, operating systems and workplace structures are explained 
Relationship between employee’s position, and the workplace structure and objectives is identified 
Required work health and safety (WHS)/occupational health and safety (OHS), workplace procedures and employment conditions are explained 
Sources of information and assistance for employee are identified 
Emergency procedures are explained 
Job role, responsibilities and reporting relationships are explained 
Immediate work colleagues are introduced 
Workplace facilities and layout are shown to employee and flow of work/materials/goods and functions carried out in the area/s are explained 
Initial training in relevant WHS/OHS, equipment and work systems is provided in accordance with workplace procedures 
Employee rights and responsibilities in terms of equal employment opportunity, sexual harassment and anti-discrimination are explained 
Training opportunities are organised to develop individual job roles 
Workplace expectations of work functions and outputs are clarified 
Opportunities for employee to clarify concerns and ask questions are provided 
Workplace personnel records are completed in accordance with workplace requirements 
Tax declaration and other relevant documentation are checked for compliance with requirements 
Employee is requested to provide any additional information needed and notes are taken of any additional actions required 
Workplace-specific documentation is submitted to appropriate personnel as required, in accordance with workplace requirements 
Requirements of commonwealth and state/territory legislation on equal employment opportunity, sexual harassment and anti-discrimination are fulfilled 

Forms

Assessment Cover Sheet

TLIL3003 - Conduct induction process
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

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Assessor name:

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Assessment Record Sheet

TLIL3003 - Conduct induction process

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

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