Assessor Resource

TLIL4078
Coordinate fleet control logistics

Assessment tool

Version 1.0
Issue Date: March 2024


This unit involves the skills and knowledge required to coordinate fleet control logistics in the transport and logistics industry.

It includes carrying out fleet control functions, preparing for contingencies, communicating with customers and drivers, coordinating scheduling of operational tasks and completing documentation.

Work involves discretion and judgement for self and others in coordinating fleet control logistics. It is performed under minimum supervision with general guidance on progress and outcomes.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Carry out fleet control functions

1.1

Equipment and drivers are allocated in accordance with workplace procedures and in consideration of pick-up and delivery requirements

1.2

Movement of documentation is tracked in accordance with workplace procedures

1.3

Opportunities for improvement of fleet control logistics are identified and appropriate action is taken to recommend or implement identified initiatives

2

Prepare for contingencies

2.1

Contingency plans are implemented in accordance with workplace procedures and scope of authority

2.2

Hazards are identified, risks are assessed and control measures are implemented

2.3

Routine problems are identified, clarified and appropriately resolved in accordance with workplace procedures

3

Communicate with customers and drivers

3.1

Customer and driver enquiries are answered appropriately in accordance with workplace procedures

3.2

Communication systems are accessed and used to communicate with drivers and customers in completing fleet management tasks

4

Coordinate scheduling of operational tasks

4.1

Computerised scheduling system is accessed and used for processing the delivery of freight in accordance with workplace procedures

4.2

Critical transport factors are taken into account when planning and implementing delivery schedules in accordance with relevant regulations, workplace policy and procedures, and operational plans

5

Complete documentation

5.1

Fleet management information is recorded either in hard copy or on computer in accordance with workplace requirements

5.2

Completed documentation is despatched, processed and/or filed in accordance with workplace procedures

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to differences in equipment in accordance with standard operating procedures (SOPs)

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

applying relevant statutory requirements, codes of practice and local government by-laws

communicating and negotiating effectively with others

ensuring the application of fatigue management knowledge and techniques by drivers

interpreting and responding to customer requirements

modifying activities depending on operational contingencies, risk situations and environments

monitoring and prioritising work activities in terms of planned schedule

operating electronic communications equipment to required protocol

planning work activities, predicting consequences and identifying improvements

reading, interpreting and following relevant instructions, procedures and signs

reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with workplace procedures

selecting and appropriately applying technology, information systems and procedures to complete workplace tasks

working collaboratively with others

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

computerised fleet management and scheduling system/s and guidelines for their use

factors affecting scheduling in the road transport industry

operational marketing systems and resources

operational transport logistic systems, resources, management and workplace operating systems

problems that may occur and appropriate action that can be taken to minimise or respond to them

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection policies and procedures

relevant regulatory and code requirements

workplace protocols and procedures for coordinating fleet control logistics.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Carry out fleet control functions

1.1

Equipment and drivers are allocated in accordance with workplace procedures and in consideration of pick-up and delivery requirements

1.2

Movement of documentation is tracked in accordance with workplace procedures

1.3

Opportunities for improvement of fleet control logistics are identified and appropriate action is taken to recommend or implement identified initiatives

2

Prepare for contingencies

2.1

Contingency plans are implemented in accordance with workplace procedures and scope of authority

2.2

Hazards are identified, risks are assessed and control measures are implemented

2.3

Routine problems are identified, clarified and appropriately resolved in accordance with workplace procedures

3

Communicate with customers and drivers

3.1

Customer and driver enquiries are answered appropriately in accordance with workplace procedures

3.2

Communication systems are accessed and used to communicate with drivers and customers in completing fleet management tasks

4

Coordinate scheduling of operational tasks

4.1

Computerised scheduling system is accessed and used for processing the delivery of freight in accordance with workplace procedures

4.2

Critical transport factors are taken into account when planning and implementing delivery schedules in accordance with relevant regulations, workplace policy and procedures, and operational plans

5

Complete documentation

5.1

Fleet management information is recorded either in hard copy or on computer in accordance with workplace requirements

5.2

Completed documentation is despatched, processed and/or filed in accordance with workplace procedures

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to differences in equipment in accordance with standard operating procedures (SOPs)

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

applying relevant statutory requirements, codes of practice and local government by-laws

communicating and negotiating effectively with others

ensuring the application of fatigue management knowledge and techniques by drivers

interpreting and responding to customer requirements

modifying activities depending on operational contingencies, risk situations and environments

monitoring and prioritising work activities in terms of planned schedule

operating electronic communications equipment to required protocol

planning work activities, predicting consequences and identifying improvements

reading, interpreting and following relevant instructions, procedures and signs

reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with workplace procedures

selecting and appropriately applying technology, information systems and procedures to complete workplace tasks

working collaboratively with others

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

computerised fleet management and scheduling system/s and guidelines for their use

factors affecting scheduling in the road transport industry

operational marketing systems and resources

operational transport logistic systems, resources, management and workplace operating systems

problems that may occur and appropriate action that can be taken to minimise or respond to them

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection policies and procedures

relevant regulatory and code requirements

workplace protocols and procedures for coordinating fleet control logistics.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Equipment and drivers are allocated in accordance with workplace procedures and in consideration of pick-up and delivery requirements 
Movement of documentation is tracked in accordance with workplace procedures 
Opportunities for improvement of fleet control logistics are identified and appropriate action is taken to recommend or implement identified initiatives 
Contingency plans are implemented in accordance with workplace procedures and scope of authority 
Hazards are identified, risks are assessed and control measures are implemented 
Routine problems are identified, clarified and appropriately resolved in accordance with workplace procedures 
Customer and driver enquiries are answered appropriately in accordance with workplace procedures 
Communication systems are accessed and used to communicate with drivers and customers in completing fleet management tasks 
Computerised scheduling system is accessed and used for processing the delivery of freight in accordance with workplace procedures 
Critical transport factors are taken into account when planning and implementing delivery schedules in accordance with relevant regulations, workplace policy and procedures, and operational plans 
Fleet management information is recorded either in hard copy or on computer in accordance with workplace requirements 
Completed documentation is despatched, processed and/or filed in accordance with workplace procedures 

Forms

Assessment Cover Sheet

TLIL4078 - Coordinate fleet control logistics
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

TLIL4078 - Coordinate fleet control logistics

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: