Assessor Resource

TLIM4004
Mentor individuals or small groups

Assessment tool

Version 1.0
Issue Date: March 2024


This unit involves the skills and knowledge required to mentor individuals or small groups (two to five people) in the workplace.

It includes preparing for and undertaking mentoring, providing practice opportunities as well as reviewing mentoring processes and progress. It includes developing the required workplace competence in other workers on a one-to-one or small group basis in an on-the-job environment.

This unit applies to experienced workers who take on a mentoring role.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare for mentoring

1.1

Specific mentoring needs are identified and confirmed through consultation with appropriate personnel

1.2

Mentoring objectives are matched to identified development needs

1.3

Mentoring relationship is established with mentoring participant/s

1.4

Mentoring approaches are planned, documented and agreed with mentoring participant/s

1.5

Mentoring delivery methods are selected appropriate to mentoring participant needs, mentor availability, location and resources

2

Mentor in the workplace

2.1

Mentoring is conducted in a safe and accessible workplace environment

2.2

Strategies and techniques are employed that facilitate the learning process

2.3

Mentoring objectives, sequence of activities and assessment processes are discussed with mentoring participant/s on a regular basis

2.4

Systematic approach is taken to mentoring, which is regularly revised and modified to meet mentoring participant needs

3

Provide opportunities for practice

3.1

Practice opportunities are provided for participant/s

3.2

Various methods for encouraging learning are implemented to meet mentoring participant needs

4

Review mentoring

4.1

Mentoring participant/s are encouraged to evaluate own performance and mentoring experience, and to identify areas for improvement

4.2

Own performance as a mentor is evaluated and areas for improvement are identified and acted upon

4.3

Mentoring participant readiness for assessment is monitored and assistance is provided to collect evidence of satisfactory performance

4.4

Mentoring plan and process are evaluated in context of self-assessment, mentoring participant feedback, evaluation of own performance, supervisor comments and measurements against workplace objectives

4.5

Mentoring details are recorded according to enterprise and legislative requirements

4.6

Review results are used to guide further workplace mentoring

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant work health and safety (WHS)/occupational health and safety (OHS) requirements and work practices

building trust with mentoring participant/s

communicating effectively verbally and in writing using a range of strategies including:

ensuring language used suits target audience

giving and receiving feedback

listening

questioning

completing and maintaining required documentation and records

developing effective planning documents

ensuring currency of relevant legislative and regulatory knowledge

maintaining confidentiality

making recommendations for further mentoring opportunities

motivating mentoring participant/s

planning and managing time effectively

planning for and managing contingencies

providing high quality reports

sequencing mentoring activity in a way that facilitates the development of competence

transferring and applying skills and knowledge to new contexts

working in a culturally diverse environment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

access, equity and human rights issues in relation to own area of work

correct use of equipment and any other processes and procedures appropriate for mentoring

ethical handling of performance issues

identification of evidence of competency

intended mentoring outcome

job/role environment skills

mentoring methodologies and strategies

relevant legislation, regulations, codes of practice, standards, policies and procedures including:

equal employment opportunity (EEO)

WHS/OHS and other workplace requirements

relevant workplace tasks, skills and knowledge

workplace:

application of relevant competencies

training plan for competency development.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare for mentoring

1.1

Specific mentoring needs are identified and confirmed through consultation with appropriate personnel

1.2

Mentoring objectives are matched to identified development needs

1.3

Mentoring relationship is established with mentoring participant/s

1.4

Mentoring approaches are planned, documented and agreed with mentoring participant/s

1.5

Mentoring delivery methods are selected appropriate to mentoring participant needs, mentor availability, location and resources

2

Mentor in the workplace

2.1

Mentoring is conducted in a safe and accessible workplace environment

2.2

Strategies and techniques are employed that facilitate the learning process

2.3

Mentoring objectives, sequence of activities and assessment processes are discussed with mentoring participant/s on a regular basis

2.4

Systematic approach is taken to mentoring, which is regularly revised and modified to meet mentoring participant needs

3

Provide opportunities for practice

3.1

Practice opportunities are provided for participant/s

3.2

Various methods for encouraging learning are implemented to meet mentoring participant needs

4

Review mentoring

4.1

Mentoring participant/s are encouraged to evaluate own performance and mentoring experience, and to identify areas for improvement

4.2

Own performance as a mentor is evaluated and areas for improvement are identified and acted upon

4.3

Mentoring participant readiness for assessment is monitored and assistance is provided to collect evidence of satisfactory performance

4.4

Mentoring plan and process are evaluated in context of self-assessment, mentoring participant feedback, evaluation of own performance, supervisor comments and measurements against workplace objectives

4.5

Mentoring details are recorded according to enterprise and legislative requirements

4.6

Review results are used to guide further workplace mentoring

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant work health and safety (WHS)/occupational health and safety (OHS) requirements and work practices

building trust with mentoring participant/s

communicating effectively verbally and in writing using a range of strategies including:

ensuring language used suits target audience

giving and receiving feedback

listening

questioning

completing and maintaining required documentation and records

developing effective planning documents

ensuring currency of relevant legislative and regulatory knowledge

maintaining confidentiality

making recommendations for further mentoring opportunities

motivating mentoring participant/s

planning and managing time effectively

planning for and managing contingencies

providing high quality reports

sequencing mentoring activity in a way that facilitates the development of competence

transferring and applying skills and knowledge to new contexts

working in a culturally diverse environment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

access, equity and human rights issues in relation to own area of work

correct use of equipment and any other processes and procedures appropriate for mentoring

ethical handling of performance issues

identification of evidence of competency

intended mentoring outcome

job/role environment skills

mentoring methodologies and strategies

relevant legislation, regulations, codes of practice, standards, policies and procedures including:

equal employment opportunity (EEO)

WHS/OHS and other workplace requirements

relevant workplace tasks, skills and knowledge

workplace:

application of relevant competencies

training plan for competency development.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations, current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Forms

Assessment Cover Sheet

TLIM4004 - Mentor individuals or small groups
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

TLIM4004 - Mentor individuals or small groups

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: