Assessor Resource
TLIQ1007B
Maintain customer credit accounts and services
Assessment tool
Version 1.0
Issue Date: April 2024
Work must be carried out in compliance with the relevant regulations and workplace requirements concerning the maintenance of customer credit accounts and services.
Work is performed under some supervision generally within a team environment. It involves the application of workplace procedures and regulatory requirements to the maintenance of customer credit accounts and services as part of work activities in the transport, distribution and/or allied industries.
This unit involves the skills and knowledge required to maintain customer credit accounts and services in accordance with workplace requirements, including establishing and maintaining customer credit accounts and services, and maintaining a customer information system.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)