Assessor Resource

TLIW3006
Operate computerised mail and parcels sorting equipment

Assessment tool

Version 1.0
Issue Date: April 2024


This unit involves the skills and knowledge required to operate computerised mail and parcels sorting equipment in accordance with regulations and workplace requirements.

It includes setting up and operating mail and parcels sorting equipment, and completing the sorting process for mail and parcels as required.

The process includes containerising processed mail and parcels for transfer to the next processing or distribution point.

Work is normally performed under general supervision, usually in a team or outstation environment.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Set up mail and parcels sorting equipment for operation

1.1

Individual and work team priorities and responsibilities are identified and confirmed

1.2

Relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection procedures and requirements for mail and parcels sorting equipment are identified, accessed and applied

1.3

Availability of mail and parcels to be sorted is identified and confirmed

1.4

Appropriate equipment configuration and sort plan is identified, accessed and applied

1.5

Mail and parcels to be sorted are transferred to sorting point

1.6

Labels for identifying the destination of mail are created and affixed to trays

2

Operate mail and parcels sorting equipment

2.1

Internal operating procedures and equipment operating procedures are applied

2.2

Mail and parcels are sorted accurately and correctly in compliance with priority for sorting

2.3

Mail and parcels are handled safely to minimise risk of injury to people and damage to mail, parcels and processing equipment

2.4

Mail and parcels incorrectly classified and non-conforming items are identified, separated and re-processed

2.5

Mail and parcels sorted to their correct destination are placed in appropriate mail container for distribution

3

Complete sorting process for mail and parcels

3.1

Mail and parcels stackers/containers/bags are cleared down, sealed and labelled in accordance with workplace procedures

3.2

Mail and parcels are transferred to next sorting point using appropriate shifting equipment, and labels are scanned as required

3.3

Information required to complete records of mail and parcels processed is confirmed and recorded

3.4

Excess equipment is removed and work area is prepared for next activity/shift

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation and workplace procedures

communicating effectively with others

completing relevant documentation

identifying and correctly using relevant equipment

interpreting and applying relevant agreements, codes of practice and other legislative requirements

interpreting and following operational instructions and prioritising work

modifying activities depending on operational contingencies, risk situations and environments

planning and monitoring work schedule, predicting consequences and identifying improvements

reading and interpreting relevant instructions, procedures, information and signs

selecting and using required personal protective equipment

working collaboratively with others

working systematically with required attention to detail without injury to self or others, or damage to equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

Australian and international codes and regulations relevant to mail operations

hazards that may occur when operating computerised mail and parcels sorting equipment and ways of controlling the risks involved

operational work systems, equipment, management and site operating systems for operating computerised mail and parcels sorting equipment

problems that may occur and appropriate action that can be taken to resolve/avoid these problems

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection procedures and guidelines

relevant personal protective equipment and procedures for its use

requirements of automated mail processing systems, operations and relevant equipment

site layout

workplace procedures and policies for operating computerised mail and parcels sorting equipment.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Set up mail and parcels sorting equipment for operation

1.1

Individual and work team priorities and responsibilities are identified and confirmed

1.2

Relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection procedures and requirements for mail and parcels sorting equipment are identified, accessed and applied

1.3

Availability of mail and parcels to be sorted is identified and confirmed

1.4

Appropriate equipment configuration and sort plan is identified, accessed and applied

1.5

Mail and parcels to be sorted are transferred to sorting point

1.6

Labels for identifying the destination of mail are created and affixed to trays

2

Operate mail and parcels sorting equipment

2.1

Internal operating procedures and equipment operating procedures are applied

2.2

Mail and parcels are sorted accurately and correctly in compliance with priority for sorting

2.3

Mail and parcels are handled safely to minimise risk of injury to people and damage to mail, parcels and processing equipment

2.4

Mail and parcels incorrectly classified and non-conforming items are identified, separated and re-processed

2.5

Mail and parcels sorted to their correct destination are placed in appropriate mail container for distribution

3

Complete sorting process for mail and parcels

3.1

Mail and parcels stackers/containers/bags are cleared down, sealed and labelled in accordance with workplace procedures

3.2

Mail and parcels are transferred to next sorting point using appropriate shifting equipment, and labels are scanned as required

3.3

Information required to complete records of mail and parcels processed is confirmed and recorded

3.4

Excess equipment is removed and work area is prepared for next activity/shift

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying relevant legislation and workplace procedures

communicating effectively with others

completing relevant documentation

identifying and correctly using relevant equipment

interpreting and applying relevant agreements, codes of practice and other legislative requirements

interpreting and following operational instructions and prioritising work

modifying activities depending on operational contingencies, risk situations and environments

planning and monitoring work schedule, predicting consequences and identifying improvements

reading and interpreting relevant instructions, procedures, information and signs

selecting and using required personal protective equipment

working collaboratively with others

working systematically with required attention to detail without injury to self or others, or damage to equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

Australian and international codes and regulations relevant to mail operations

hazards that may occur when operating computerised mail and parcels sorting equipment and ways of controlling the risks involved

operational work systems, equipment, management and site operating systems for operating computerised mail and parcels sorting equipment

problems that may occur and appropriate action that can be taken to resolve/avoid these problems

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection procedures and guidelines

relevant personal protective equipment and procedures for its use

requirements of automated mail processing systems, operations and relevant equipment

site layout

workplace procedures and policies for operating computerised mail and parcels sorting equipment.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Individual and work team priorities and responsibilities are identified and confirmed 
Relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental protection procedures and requirements for mail and parcels sorting equipment are identified, accessed and applied 
Availability of mail and parcels to be sorted is identified and confirmed 
Appropriate equipment configuration and sort plan is identified, accessed and applied 
Mail and parcels to be sorted are transferred to sorting point 
Labels for identifying the destination of mail are created and affixed to trays 
Internal operating procedures and equipment operating procedures are applied 
Mail and parcels are sorted accurately and correctly in compliance with priority for sorting 
Mail and parcels are handled safely to minimise risk of injury to people and damage to mail, parcels and processing equipment 
Mail and parcels incorrectly classified and non-conforming items are identified, separated and re-processed 
Mail and parcels sorted to their correct destination are placed in appropriate mail container for distribution 
Mail and parcels stackers/containers/bags are cleared down, sealed and labelled in accordance with workplace procedures 
Mail and parcels are transferred to next sorting point using appropriate shifting equipment, and labels are scanned as required 
Information required to complete records of mail and parcels processed is confirmed and recorded 
Excess equipment is removed and work area is prepared for next activity/shift 

Forms

Assessment Cover Sheet

TLIW3006 - Operate computerised mail and parcels sorting equipment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

TLIW3006 - Operate computerised mail and parcels sorting equipment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: