8) This describes the essential skills and knowledge and their level, required for this unit. Evidence shall show that knowledge has been acquired of safe working practices and setting up and testing gaming/games equipment. All knowledge and skills detailed in this unit should be contextualised to current industry practices and technologies. KS01-EH109A Gaming and game equipment set up and testing Evidence shall show an understanding of gaming and game equipment set up and testing, applying safe working practices and relevant Standards, Codes and Regulations to an extent indicated by the following aspects: T1. Enterprise communication methods Communicating with personnel encompassing: Oral communications Written procedures and work instructions Communicating with suppliers Communicating with customers T2. Enterprise customer relations protocols Purpose of customer relations Procedures for dealing with customers Dealing with customer issues T3. Regulatory requirements and codes of practice for the gaming equipment Types of equipment permitted — Location restrictions and requirements Operational restrictions and requirements Security encompassing: Access to customers premises Access to machines T4. Gaming machine systems and equipment overview Gaming industry terminology Functions and specifications of the machine and its components Types of gaming machines Operational features of different machines and systems T5. Gaming machine equipment adjustment and maintenance Machine access and security encompassing: master reset procedures, opening and closing doors, period reset procedures, use of audit and reset key Tests, adjustments and clearances encompassing: Coin/note jams Hopper to coin chute Screens Touch screen calibration Removals, installs and checks encompassing: Bank note acceptors, Card readers Coin comparators, Divertor Drop doors Hopper Lighting Machine positioning and mounting Printer paper roll feeding Switches Attendant screens and functions T6. Electronic Safe working practices Risk management and assessment of risk encompassing: Principle and purpose of risk management, and Processes for conducting a risk assessment Hazards associated with low-voltage, extra-low voltage and high-currents encompassing: Parts of an electronic systems and equipment that operate at low-voltage and extra-low voltage, Parts of an electronic systems and equipment where high-currents are likely. Risks and control measures associated with high-voltage encompassing: Parts of an electronic systems and equipment that operate at high-voltage, The terms used - ‘touch voltage’, ‘step voltage’, ‘induced voltage’ and ‘creepage’ as they relate to the hazards of high-voltage, and Control measures used for dealing with the hazards of high-voltage. Risks and control measures associated with low voltage encompassing: Risks associated with installation, fault finding, maintenance and repair. Control measures before, while and after working on electronic systems or equipment Isolation and tagging-off procedures. Risks and restrictions in working live. Control measures for working live. Safety, selection, use, maintenance and care of test equipment encompassing: Safety characteristics of electrical testing devices, Chemical cleaning solvents, glues and joining wastes used in electronics, Safe use of electrical testing device, and Checks and storage methods for maintaining the safety of testing devices. |