8) Essential Knowledge and Associated Skills (EKAS): This describes the essential skills and knowledge and their level, required for this unit. Evidence shall show that knowledge has been acquired of coordinating LV distribution network demand. All knowledge and skills detailed in this unit should be contextualised to current industry practices and technologies. KS01-TSO43A Low voltage distribution network demand - coordination Evidence shall show an understanding of low voltage distribution network demand - coordination to an extent indicated by the following aspects: T1 Enterprise specific procedures and work practices relating to managing network demand encompassing: Commonwealth, State/Territory and local government legislation, supply authority regulations Standards, codes, and or enterprise requirements applicable to the procedures and work practices relating to managing network demand Requirements for the use of demand management manuals, system diagrams/plans and drawings Identify and interpret enterprise demand management procedures Techniques in the applying enterprise demand management procedures T2 Effective management and communication encompassing: Commonwealth, State/Territory and local government legislation, Standards, codes, supply authority regulations and or enterprise requirements applicable to assisting in effective management and communication Enterprise operational principles - workplace OHS enterprise plan, environmental enterprise policies and procedures, industrial relations policies and procedures, anti-discrimination policies and procedures. Relationship between the management and employees - methods used to collate and distribute/disseminate information, responsibilities of each member of the work team, staff development activities and legislation requirements with regard to OHS training, methods of addressing barriers such as literacy and cultural differences and provisions relating to OHS issue resolution Techniques associated with organisational policies and procedures related to human resources - relevant awards and certified agreements, legislation impacting on people management, range of support services and expertise available. Techniques in managing relationships - identifying problems, methods of conflict resolution, methods of consultation, communication, negotiation and mentoring, strategies for positive feedback. Techniques in leadership in achieving enterprise strategic and operational plans Techniques in managing relationships under stress - stress management. T3 Methodology used in writing enterprise specific management reports encompassing: Commonwealth, State/Territory and local government legislation, supply authority regulations Standards, codes, and or enterprise requirements applicable to the writing enterprise specific management reports Techniques in researching, collating and analysing information for the report - recording, filing, retrieving systems, storing and retrieving data from computer systems. Relationship of management reports to enterprise policies and procedures - enterprise structure and resources, workplace OHS and risk management enterprise data, financial and operational data, environmental enterprise policies and procedures, industrial relations policies and procedures, anti-discrimination policies and procedures. Techniques in writing enterprise specific management reports - methods used to disseminate information and facilitate enterprise requirements, document proformas and compliance and legislative requirements to produce effective reports in the appropriate format. |