Assessor Resource

WRHCR201A
Rinse and neutralise chemically curled or volumised hair

Assessment tool

Version 1.0
Issue Date: March 2024


This unit requires the operator to communicate with a senior operator, rinse chemicals from the hair and apply, process and rinse off neutralising chemicals according to verbal instructions, workplace procedures and manufacturer's instructions. Knowledge of relevant local health regulations and the workplace approach to basin services is required, along with attention to client and personal safety, comfort and relaxation throughout the service.

In the context of an assessment-only and/or a training delivery and assessment pathway, units of competency that relate to this unit are identified in the evidence guide of this unit.

This unit describes the skills and knowledge required to apply the rinsing and neutralising process to chemically curled or volumised hair under the direction of a senior operator.

This unit of competency will apply to a range of chemical reformation services and roles in the workplace.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.


Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide describes the underpinning knowledge and skills that must be demonstrated to prove competence. It is essential for assessment and must be read in conjunction with the performance criteria, the range statement and the assessment guidelines of the relevant Training Package.

Overview of assessment

A person who demonstrates competency in this unit of competency must be able to consistently communicate with a senior operator, rinse chemicals from the hair and apply, process and rinse off neutralising chemicals according to verbal instructions, workplace procedures and manufacturer's instructions. Demonstrated knowledge of relevant local health regulations and the workplace approach to basin services is required, along with attention to client and personal safety, comfort and relaxation throughout the service.

Specific evidence requirements

Critical aspects for assessment and evidence required to demonstrate competency in this unit

knowledge and consistent application of safe work practices in regard to the neutralising service, and safe use of product according to workplace safety requirements

ability to read, accurately interpret and consistently apply manufacturer's instructions

ability to use effective questioning and active listening techniques to consult and negotiate with clients and to ensure client comfort and safety throughout the service

ability to consistently ensure that hair is rinsed thoroughly prior to the application of neutraliser and excess moisture is evenly removed from the hair

ability to consistently and evenly apply neutraliser so that hair is not disturbed and the whole area is treated

ability to consistently remove rods in a manner that does not apply undue stretch to the newly reformed hair.

Context of assessment

For valid and reliable assessment of this unit, competency should be consistently demonstrated over a period of time and observed by the assessor and/or the technical expert working in partnership with the assessor. The technical expert may include the hairdresser and/or an experienced person at the workplace.

Competency should be demonstrated in the workplace or a simulated workplace environment in a range of situations which may include client interruptions and involvement in other related activities normally expected in the workplace. For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.

Specific resources for assessment

Competency for this unit should be assessed through access to:

a range of products and equipment

clients presenting with a range of rinsing/neutralising requirements in a basin services or simulated basin services area.

Relationship to other units

In the context of an assessment-only and/or a training delivery and assessment pathway, all units that relate to a job function can be integrated for assessment purposes.

:

none.

:

WRHCS201A Prepare clients for salon services

WRHWP201A Assist colleagues providing multiple salon services as a team member.

Method of assessment

The following assessment method is suggested.

Observation of the learner performing a range of tasks in an actual or simulated work environment, over sufficient time to demonstrate his/her handling of a range of contingencies. Tasks may include:

positioning clients at the basin for the rinsing and neutralising service

rinsing chemicals from the hair

blotting excess water from the hair

applying, processing and removing neutralising products according to manufacturer's instructions and workplace procedures.

Evidence required for demonstration of consistent performance

For valid and reliable assessment of this unit, evidence should be gathered through a range of methods to indicate consistent performance.

It can be gathered from assessment of the unit of competency alone, through an integrated assessment activity or through a combination of both.

Evidence should be gathered as part of the learning process.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level, required for this unit.

Skills may include:

preventing possible skin damage to client and operator

communication techniques, including:

using open and closed questions

speaking clearly and concisely

using appropriate language

non-verbal communication

ensuring client comfort

thoroughly and evenly rinsing chemicals from hair

removing excess moisture from the hair

evenly applying neutralising products

language, literacy and numeracy skills relevant to the role and workplace requirements.

Knowledge may include:

the consequences and effects of neutralising products in setting the reformed shape of the hair

manufacturer's instructions for the product being used

preparation of client, including gowning and wrapping

the provisions of relevant health and hygiene legislation and regulations

the provisions of relevant skin penetration legislation and regulations

the provisions of relevant occupational health and safety legislation and regulations.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that will affect performance.

The following variables may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. Bold italicised text from the performance criteria is detailed here.

Clients may include:

women

men

children

people from a range of social, cultural or ethnic backgrounds and with a range of physical and mental abilities.

Neutralising products may include:

liquids and creams for nozzle application

foaming neutralisers.

Client comfort and safety may include:

protection of client's clothes and skin

provision of clean and dry wraps and towels

protection of client's face and eyes

position of client's head and neck at the basin.

Relevant legislation may include:

federal, state and local health and hygiene

occupational health and safety.

Workplace policies and procedures may include:

client comfort and safety

operator safety

health and hygiene

disposal of waste.

Operator precautions may include:

rubber gloves

skin barrier creams.

Conditioning products may include:

recommended products from the manufacturer's range

products from the salon range, as directed by a senior operator.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
All aspects of the rinsing and neutralising process are discussed with senior operator and questions are asked to confirm instructions prior to commencing the service. 
Wraps and towels are applied according to workplace procedures to ensure client protection. 
Water temperature and flow is controlled during rinsing. 
Hair is rinsed thoroughly and evenly to remove residual product. 
Excess water is evenly blotted from hair according to manufacturer of neutralising agent's instructions. 
Neutralising products are selected to match reformation chemicals. 
Products are measured and applied according to manufacturer/senior operator instructions and so as not to disturb hair on rods. 
 
Operator precautions are taken according to workplace procedures to prevent skin reactions. 
Residual product is thoroughly removed according to manufacturer's instructions on completion of specified processing time. 
Conditioning products are applied after neutralising, where directed by senior operator. 
Client comfort, health and safety are ensured during final rinsing process. 
Client's hair is gently towel dried, wrap and towels are replaced as per workplace procedures and client is relocated to workstation at completion of process. 

Forms

Assessment Cover Sheet

WRHCR201A - Rinse and neutralise chemically curled or volumised hair
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

WRHCR201A - Rinse and neutralise chemically curled or volumised hair

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: