Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Contribute to the development/improvement of community awareness programs
  2. Plan community awareness programs
  3. Deliver community awareness programs
  4. Evaluate the delivery of community awareness programs

Required Skills

Required knowledge

data collection methods to support the development of materials

legislation relevant to the subject matter of the presentation

organisational policies and procedures relating to presenting information to the public

principles of animal welfare and ethics

principles of learning for children and adults

range of presentation aids and materials available to support the presentation

range of communication strategies

relevant and current community awareness programs

technical information relevant to the presentation or subject matter

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria required skills and knowledge and the range statement of this unit Assessors should ensure that candidates can

conduct community consultations to determine needs and expectations

contribute to the developmentimprovement of community awareness programs and associated materials

conduct research and gather materials to develop programs for presentation

use relevant presentation equipment materials and aids

present programs to the community using effective public speaking and communication techniques

gather community feedback and evaluate the delivery of programs

The skills and knowledge required to conduct community awareness programs must be transferable to a range of work environments and contexts and include the ability to deal with unplanned events

Context of and specific resources for assessment

Assessment of this unit is to be practical in nature and will be most appropriately assessed in an animal control and regulation workplace or in a situation that reproduces normal work conditions

There must be access to community andor target audiences when delivering presentations as well as the appropriate equipment andor resources to enable one to demonstrate competence

Method of assessment

To ensure consistency in ones performance competency should be demonstrated to industry defined standards on more than one occasion over a period of time in order to cover a variety of circumstances cases and responsibilities and over a number of assessment activities

The assessment strategy must include practical skills assessment Suggested strategies for this unit are

written andor oral assessment of candidates required knowledge

observed documented and firsthand testimonial evidence of candidates application of practical tasks

simulation exercises that reproduce normal work conditions

thirdparty evidence

workplace documentation

portfolio

This unit may be assessed in a holistic way with other units of competency relevant to the industry sector workplace and job role

Guidance information for assessment

Assessment methods should reflect workplace demands eg literacy and numeracy demands and the needs of particular target groups eg people with disabilities Aboriginal and Torres Strait Islander people women people with a language background other than English youth and people from low socioeconomic backgrounds


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Community awareness programs may include:

community awareness programs in animal control and regulation intended to improve communication between local council and the community and involve three key issues:

community pet owner facilities

council enforcement and regulation services

responsible pet ownership, community pet owner facilities, and council enforcement and regulation services

community pet owner facilities:

agility and tracking parks

dog training facilities

faecal litter waste management

off-leash areas

public communication conduits, including websites, newspapers and electronic media

waterway and beach access provisions

council enforcement and regulation services:

local laws in general

the council's position on compliance expectation and schedules of infringement penalties

direct and simple explanations of:

dangerous dog controls

excessive barking prevention

fence laws

leash laws

responsible pet ownership:

adequate dog training

concepts of owners' obligations and responsibilities

environmental enrichment

puppy socialisation

remedial measures for routine animal behaviour problems

self-help groups

sensible pet pre-selection

the council's overall strategy for community pet management

other community awareness programs:

information on pet owner obligations and community expectations

conveying key messages about animal welfare and competent pet ownership

promotion of the benefits of providing appropriate environmental enrichment for pets

providing structured classes for dog obedience instruction

recommending remedial measures to counter nuisance behaviour in pet animals.

Reasons for community consultation may include:

to determine what the community expects of pet owners, what pet owners expect of the community and what both expect from the organisation or council

to involve the community in the development or redevelopment of programs

to raise community awareness of a particular issue (e.g. new legislation or new organisation priorities).

Examples of equipment, aids and materials include:

equipment:

data projector

overhead projector

video and audio-recordings

whiteboard

aids and materials:

CD-ROMs

charts and posters

data projector slides/shows

diagrams

handouts

information kits

media articles

models

newsletters

overhead transparencies

pamphlets

show bags

videos

website material.

Examples of public speaking techniques include:

accent

audience interaction

body language

eye contact

inflection

pace of speech

tone of voice.

Community target audience groups may include:

conferences

schools (pre, primary and high)

community forums

groups:

Australia Post and emergency services (e.g. fire and ambulance)

police

persons included in these groups may be:

adults, including senior citizens

children, including preschool children

community groups

people from culturally and linguistically diverse backgrounds

people with disabilities.