Elements and Performance Criteria
- Contribute to the development/improvement of community awareness programs
- Community consultation is conducted.
- Specific information needs and expectations of the community are identified.
- Suggestions for changes/improvements to community awareness programs are provided.
- Contributions are made to the production of new and/or improved program materials and methods.
- Reports on progress of community awareness programs are publicised and community input/feedback is encouraged.
- Plan community awareness programs
- Details of community requirements and expectations are clarified and confirmed to ensure programs meet their needs.
- Objectives of programs are determined in consultation with relevant personnel.
- Research to gather materials for presentation is conducted.
- Draft programs are structured and checked with supervisor where required.
- Programs are finalised and accepted in accordance with organisational policies and procedures.
- Relevant equipment, aids and materials to be used are identified, sourced and organised.
- Deliver community awareness programs
- Information is presented in a clear and logical sequence.
- Programs are conducted using effective public speaking techniques, age-appropriate information and recognised principles of group learning appropriate to the community.
- Relevant equipment is operated correctly and marketing aids and materials are used effectively to assist the community in understanding the programs.
- Opportunities are provided for the community to seek clarification on points.
- Questions are answered and supplemented with relevant information where possible.
- Queries outside the area of responsibility or expertise are referred to relevant personnel/area.
- Evaluate the delivery of community awareness programs