Required skills

analyse research and take notes

apply communication techniques including engaging in complex exchanges of oral information varying style and language structure to suit a range of interviewees

apply conflict resolution skills as required

interviewing and questioning techniques

make comparisons and exercise judgement about facts in written materials

operate complex technical and electronic equipment to record interviews where necessary

prepare and write complex documents eg witness statements and briefs of evidence that reflect key points made in oral statements

present evidence clearly and concisely

literacy skills to read and follow organisational policies and procedures including occupational health and safety OHS and animal welfare follow sequenced written instructions record accurately and legibly information collected and select and apply procedures to a range of defined tasks

oral communication skillslanguage to fulfil the job role as specified by the organisation including questioning techniques active listening asking for clarification and consulting with or seeking advice from supervisor

numeracy skills to estimate calculate and record routine workplace measures

interpersonal skills to work with others and relate to people from a range of cultural social and religious backgrounds and with a range of physical and mental abilities

problemsolving skills to use available resources and prioritise daily tasks

write reports using formal structures and language

Required knowledge

admissible evidence

burden of proof

common law versus judicial precedent versus legislation

courttribunalcommission procedures protocols and processes

legislation relevant to the organisation and the case

legislative and organisational requirements for the conduct of interviews including electronic recording equipment

legislative and organisational requirements for the documentation of interviews information and evidence

legislative requirements for presenting evidence

organisational policies and procedures relating to the preparation of documents and evidence and providing expert opinion

rules of evidence

requirements of a brief of evidence

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria required skills and knowledge and the range statement of this unit Assessors should ensure that candidates can

conduct and record interviews and statements from interviewees including witnesses suspects informants or complainants

communicate effectively with interviewees using active listening and questioning techniques

gather information on the case and identify admissible evidence

prepare an evidence brief

present evidence at proceedings

follow the rules of evidence and protocols relevant to the case

maintain accurate records in accordance with organisational policies and procedures

The skills and knowledge required to prepare and present animal control and regulation cases must be transferable to a range of work environments and contexts and include the ability to deal with unplanned events

Context of and specific resources for assessment

Assessment of this unit is to be practical in nature and will be most appropriately assessed in an animal control and regulation workplace or in a situation that reproduces normal work conditions

There must be access to a relevant animal control and regulation case that requires preparation eg taking statements and gathering evidence and presentation eg to a court or tribunal and the appropriate equipment andor resources to enable one to demonstrate competence

Method of assessment

To ensure consistency in ones performance competency should be demonstrated to industry defined standards on more than one occasion over a period of time in order to cover a variety of circumstances cases and responsibilities and over a number of assessment activities

The assessment strategy must include practical skills assessment Suggested strategies for this unit are

written andor oral assessment of candidates required knowledge

observed documented and firsthand testimonial evidence of candidates application of practical tasks

simulation exercises that reproduce normal work conditions

case studies

thirdparty evidence

workplace documentation

portfolio

This unit may be assessed in a holistic way with other units of competency relevant to the industry sector workplace and job role

Guidance information for assessment

Assessment methods should reflect workplace demands eg literacy and numeracy demands and the needs of particular target groups eg people with disabilities Aboriginal and Torres Strait Islander people women people with a language background other than English youth and people from low socioeconomic backgrounds

Purpose of interview may include:

Equipment and personnel that may be used to conduct an interview may include:

Interviewees may include:

Admissible evidence may include:

Coordinating witnesses may include:

Information for brief of evidence may include: