Required skills

employ safe and environmentally responsible organisational systems and procedures when handling andor utilising animals

implement facility policies and procedures

review and improve presentations

use interview techniques and media presentation protocols

use presentation equipment effectively

literacy skills to read and follow institutional policies and procedures including OHS and waste management follow sequenced written instructions record accurately and legibly information collected and select and apply procedures to a range of defined tasks

oral communication skillslanguage to fulfil the job role as specified by the facility including questioning techniques active listening and consulting with supervisors

numeracy skills to estimate calculate and record routine workplace measures

interpersonal skills to work with others and relate to people from a range of cultural social and religious backgrounds and with a range of physical and mental abilities

problemsolving skills to use available resources and develop interesting presentations

Required knowledge

basic instructional design principles

captive animal facilitys policies and procedures including OHS and emergency procedures

communication procedures and systems and technology relevant to the organisation and the individuals work responsibilities

education policy and support materials of the Australasian Regional Association of Zoological Parks and Aquaria ARAZPA

features of presentation equipment

interpretive theory

interview techniques and media presentation principles

learning principles for the captive animal environment and for different age groups

public speaking techniques

relevant OHS and animal welfare legislative requirements and codes of practice

safe animal handling techniques and procedures

safe work practices

subject matter for the presentation

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria required skills and knowledge and the range statement of this unit Assessors should ensure that candidates can

plan presentations to meet desired objectives

prepare and present information to a range of audiences

use a range of materials and equipment as part of presentations

review presentations and adjust accordingly

assist in media presentations

The skills and knowledge required to prepare and present information to the public must be transferable to a range of work environments and contexts and include the ability to deal with unplanned events

Context of and specific resources for assessment

Assessment of this unit is to be practical in nature and will be most appropriately assessed in a captive animal workplace or in a situation that reproduces normal work conditions

There must be access in either situation to suitable presentation venues content material animals to be used during presentations if required as well as the appropriate equipment andor resources to enable one to demonstrate competence

Method of assessment

To ensure consistency in ones performance competency should be demonstrated to industry defined standards on more than one occasion over a period of time in order to cover a variety of circumstances and where possible over a number of assessment activities

The assessment strategy must include practical skills assessment Suggested strategies for this unit are

written andor oral assessment of candidates required knowledge

observed documented and firsthand testimonial evidence of candidates application of practical tasks

simulation exercises that reproduce normal work conditions

thirdparty evidence

workplace documentation eg presentation materials

portfolio

This unit may be assessed in a holistic way with other units of competency relevant to the industry sector workplace and job role

Guidance information for assessment

Assessment methods should reflect workplace demands eg literacy and numeracy demands and the needs of particular target groups eg people with disabilities Aboriginal and Torres Strait Islander people women people with a language background other than English youth and people from low socioeconomic backgrounds

Types of presentations may include:

Public speaking skills may include:

Visual aids may include:

Presentation equipment may include:

OHS risks when handling animals may include:

Animal welfare considerations will include:

Reviewing a presentation may include:

Broad range of clients may include:

Media presentations may include: