Required skills

apply effective presentation and public speaking skills

apply excellent written skills to develop program materials and resources

evaluate interpretive and learning programs

employ safe humane and environmentally responsible organisational systems and procedures when handling and working with animals

identify relevant communication methods and materials for delivery

implement institutional policies and procedures

maintain records and write workplace documents including reports to management

relate to and communicate with a wide range of clients

undertake research and consult to determine program requirements

use training and facilitation skills

literacy skills to read and follow institutional policies and procedures including OHS and waste management develop sequenced written instructions record accurately and legibly information collected and select and apply procedures to a range of defined tasks

oral communication skillslanguage to fulfil the job role as specified by the institution including negotiating and questioning techniques active listening training others asking for clarification from client groups and acknowledging and responding to a range of views

interpersonal skills to work with others and relate to people from a range of cultural social and religious backgrounds and with a range of physical and mental abilities

problemsolving skills to use available resources and present information in a format appropriate for the audience

Required knowledge

ARAZPA education policy and support materials

exhibit design theories

features of presentation equipment

instructional design principles

interpretive theory

learning principles strategies and technologies

principles of animal welfare and ethics

public speaking techniques

teaching strategies

relevant institutional policies and procedures including OHS animal welfare ethics and strategic plan

relevant OHS and animal welfare legislative requirements and codes of practice

safe work practices

subject matter for the interpretive and learning programs

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria required skills and knowledge and the range statement of this unit Assessors should ensure that candidates can

design develop and promote interpretive and learning programs in consultation with others

trial and deliver a range of interpretive and learning programs to a wide range of audiences

review and improve interpretive and learning programs based on feedback

The skills and knowledge required to design and evaluate interpretive and learning programs must be transferable to a range of work environments and contexts and include the ability to deal with unplanned events

Context of and specific resources for assessment

Assessment of this unit is to be practical in nature and will be most appropriately assessed in a captive animal workplace Workplaces may include small or large captive animal facilities traditional or openrange type facilities and mobile or theme park environments

There must be access to the appropriate equipment andor resources to enable one to demonstrate competence

Method of assessment

To ensure consistency in ones performance competency should be demonstrated to industry defined standards on more than one occasion over a period of time in order to cover a variety of circumstances and where possible over a number of assessment activities

The assessment strategy must include practical skills assessment Suggested strategies for this unit are

written andor oral assessment of candidates required knowledge

observed documented and firsthand testimonial evidence of candidates application of practical tasks

simulation exercises that reproduce normal work conditions

thirdparty evidence

workplace documentation eg program materials

portfolio

This unit may be assessed in a holistic way with other units of competency relevant to the industry sector workplace and job role

Guidance information for assessment

Assessment methods should reflect workplace demands eg literacy and numeracy demands and the needs of particular target groups eg people with disabilities Aboriginal and Torres Strait Islander people women people with a language background other than English youth and people from low socioeconomic backgrounds

Interpretive and learning programs may include:

Resources that may be accessed include:

Program or material design considerations may include:

OHS risks when working with animals may include:

Feedback sources may include: