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Elements and Performance Criteria

  1. Identify commonly available dogs
  2. Identify and evaluate behavioural and housing needs
  3. Handle and restrain dogs
  4. Assist with health care needs
  5. Feed dogs
  6. Maintain records

Required Skills

Required skills

complete relevant workrelated documents and maintain accurate animal records

comply with OHS animal care ethics and industry codes of conduct regulations and legislations

employ safe and environmentally responsible organisational systems and procedures when working with restraining and handling dogs

maintain the highest standards of personal and workplace hygiene and infection control at all times to reduce the risk of infection and crossinfection

measure interpret and record dog weight height and other relevant objective indicators of change in physiological status

monitor dog health condition and behaviour and recognise normal and abnormal signs

prepare doses for treatments as directed and verified by supervisor

provide basic first aid to dogs as required under supervision

use equipment and materials correctly and in accordance with manufacturers specifications

literacy skills to read and follow organisational policies and procedures including OHS and animal welfare follow sequenced written instructions and record information accurately and legibly

oral communication skillslanguage to fulfil the job role as specified by the organisation including questioning active listening asking for clarification and seeking advice from supervisor

numeracy skills to estimate calculate and record routine workplace measures

interpersonal skills to work with others and relate to people from a range of cultural social and religious backgrounds and with a range of physical and mental abilities

problemsolving skills to assess appropriate practices and prioritise daily tasks

use safe manual handling techniques andor equipment

use safe waste handling and disposal procedures

Required knowledge

anatomical terminology

anatomical structures and physiological features related to basic care requirements for dogs

awareness of natural dog behaviour relating to the characteristics of the species age health status behavioural and social needs and the signs of distress illness and undesirable behaviours

basic dog care and hygiene principles

basic dog first aid techniques

dog condition scoring and methods used to measure interpret and record weight and development

housing social and activity needs of dogs and environmental impacts on health and wellbeing

methods of transmission of disease and infection

milestones in developmental progress from new born to mature dogs

organisational policies and procedures regarding the care and health maintenance of dogs

personal protective clothing and equipment and when and how it should be used

physical conditions and vital signs of dogs

relevant legislation regulations and codes of practice including OHS animal welfare and ethics

safe dog handling techniques and procedures potential hazards and control measures

terminology and language variations used by workplace staff and the public to describe dogs their behaviour status health and treatments

terminology used to describe and document health and behavioural signs including desirable and undesirable features

types of food and food supplements and their role in dog diets

types of information that has to be reported and recorded in animal care workplaces

workplace hygiene standards disinfectants cleaning agents cleaning techniques and cleaning equipment and materials

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria required skills and knowledge and the range statement of this unit Assessors should ensure that candidates can

identify the specific characteristics and needs of dogs and apply these to the best practice industry standard of housing behaviour feeding and health management

identify dogs by breed age sex condition colours markings and other identifying features using industry accepted terminology

safely and humanely interact with handle and restrain dogs

report and document treatments behaviours and other information on individual dogs in accordance with animal welfare regulations industry standards and workplace protocols and procedures

The skills and knowledge required to provide basic care of dogs must be transferable to a range of work environments and contexts and include the ability to deal with unplanned events

Context of and specific resources for assessment

Assessment of this unit is to be practical in nature and will most appropriately be assessed against the types of processes required in the industry sector in which candidates are working or in a situation that reproduces normal work conditions Workplaces can include animal shelters pet shops breeding or boarding kennels companion animal training or grooming establishments veterinary practices or similar workplaces

There must be access to a range of animals as well as relevant information equipment andor resources to enable one to demonstrate competence Assessment must cover a minimum of three commonly available dog breeds

Method of assessment

To ensure consistency in ones performance competency should be demonstrated to industry defined standards on more than one occasion over a period of time in order to cover a variety of circumstances and over a number of assessment activities

The assessment strategy must include practical skills assessment Suggested strategies for this unit are

written andor oral assessment of candidates required knowledge

observed documented and firsthand testimonial evidence of candidates application of practical tasks

simulation exercises that reproduce normal work conditions

thirdparty evidence

workplace documentation

portfolio

This unit may be assessed in a holistic way with other units of competency relevant to the industry sector workplace and job role

Guidance information for assessment

Assessment methods should reflect workplace demands eg literacy and numeracy demands and the needs of particular target groups eg people with disabilities Aboriginal and Torres Strait Islander people women people with a language background other than English youth and people from low socioeconomic backgrounds


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Common dog breeds may include:

the Australian National Kennel Club (www.ankc.org.au) provides a list of common breeds grouped into toys, terriers, gundogs, hounds, working dogs, utility and non-sporting.

Behavioural characteristics may include:

body language, vocal and other forms of communication

normal behaviour patterns:

activity levels appropriate for age and breed

displacement behaviour

normal feeding, resting and eliminative behaviour

social behaviour towards conspecifics and other species, including humans

inappropriate behaviour may include:

changes to expected normal behaviour

destructive behaviour

excessive vocalisation

inappropriate arousal levels

repetitive or stereotypic behaviour patterns

signs of anxiety and distress.

Colours, markings and other identifying features may include:

breed, age, sex and size

coat or skin colours and texture

eye colour

markings, patterns and permanent scars

microchip, ear tags, tattoos and markings.

Signs of distress in dogs may include:

aggressive behaviour

subdued behaviour

trembling

vocalisation.

Housing design and environmental factors may include:

environmental:

biological control of waste

cleaning routines and methods

drainage and weather protection

general animal housing security

housing furniture

local council requirements related to:

limits to numbers and types of animals allowed

noise control

pest control

restricting access to animals

waste management

ventilation, heating and cooling requirements

housing design:

housing options:

communal kennels

individual kennels

exercise areas

whelping and puppy raising kennels

food preparation areas

bathing and grooming areas

companion dogs kept indoors and outside

housing requirements:

compatibility of species kept together in a home

food and water distribution

security considerations

longevity and sturdiness of materials

suitability

specific areas to rest

designs that allow for enrichment activities (e.g. exercise, feeding or socialising)

social options:

solitary

pairs

groups

mixed species

Enrichment needs may include:

food or food-related enrichment:

food dispensing toys, scatter feeding and treasure hunts

physical enrichment items:

gnawing manipulada

digging pits

paddle pools

a view

sounds (e.g. music)

scents

occupational activity options:

dog sports

free running exercise

leash walks

training

social enrichment:

levels of contact with other animals of the same species or other species

social interactions with people, including the carer.

Welfare of animals requirements may include:

adequate housing, nutrition and stock levels

compliance to appropriate state or territory legislation and regulations

enrichment opportunities

the absence of pests and vermin

the compatibility of species and breeds.

OHS risks when working with animals may include:

animal bites, kicks and scratches

biological hazardous waste and sharps disposal

handling of chemicals and medicines

gas leakage

inhalation of aerosol particles

intraocular contamination

manual handling, including carrying, lifting and shifting

needle pricks and cuts from other sharps

release of infective agents (animal and human)

slippery or uneven work surfaces

zoonoses.

Equipment used to handle and restrain dogs may include:

collars and leads

treats or toys.

Methods used to approach and catch dogs may include:

calling animal by name

encouraging animal to approach by offering a treat

quietly approaching animal, slipping on collar and attaching lead or catching and holding animal with hands

running animal into a small enclosure.

Common health issues may include:

behavioural disorders

environmental hazards:

ventilation

temperature extremes

exposure to the elements

inadequate exercise

infectious diseases caused by:

bacteria, virus, fungus and mould

internal and external parasites

non-infectious diseases:

nutritional imbalances and disruptions

genetic disorders

metabolic

neoplastic

physical traumas

chemical toxicities and allergies

zoonotic diseases.

General health maintenance and preventative treatment may include:

annual health check-up

control of parasites

grooming

immunisation/vaccinations as required

insect control

quarantine

routine observation of waste elimination and faecal examination.

Digestive system features related to specific feeding routines and diets may include:

anatomical features:

mouth and teeth structures

digestive enzymes and bacteria

oesophagus and stomach

intestines, rectum and anus

physiological features:

eating processes

nutrient requirements, absorption and storage methods

waste elimination

feeding patterns and strategies

normal eating and drinking patterns for species, age and breed

potential digestive system malfunctions or problems

water needs.

Feeding hazards may include:

animal movement and handling

shelf life of foodstuffs

manual handling and general food preparation, storage and distribution equipment

contamination of foodstuffs from vermin, bacteria, fungus, virus and other sources

organic and other dusts

excessive noise

possibility of zoonotic infection.

Foodstuffs commonly available and suitable for a balanced diet may include:

high quality commercial and veterinary approved home prepared diets.

Required documentation may include:

accident and incident records

animal feeding, health and treatment records

animal identification and history

chemical and veterinary supplies register

diary, rosters and task completion and timeframe records

equipment use, damage and repair register

OHS safe work method statements, material safety data sheets (MSDS) and other records

provisions records of current stock and items used and items required

stock control records.