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Elements and Performance Criteria

  1. Identify patients and monitor clinical signs
  2. Communicate with clients concerning hospitalised patients
  3. Provide animal care in pain situations
  4. Care for animals
  5. Care for hospitalised animals

Required Skills

Required skills

Ability to

employ keen observation skills to recognise signs or behavioural change indicators in patients

recognise respond to and assist with emergencies

undertake animal first aid procedures

use and record the use of chemicals and medicines in accordance with relevant state or territory legislation

use literacy skills to read select and implement policies and procedures including workplace health and safety infection control and other clinic policies and procedures coordinate patient admission and discharge implement sequenced written instructions and record patient details accurately and legibly

use oral communication skillslanguage required to fulfil the job role as specified by the clinic including negotiating and questioning techniques active listening asking for clarification from veterinarian and acknowledging and responding to a range of views

use numeracy skills required to weigh and measure animals check drug dosages and record patient information

use interpersonal skills to relate to people from a range of social cultural and ethnic backgrounds and with a range of physical and mental abilities

use problemsolving skills to use available resources prioritise tasks and use appropriate pain management techniques

work effectively in a team situation in the clinic gently and carefully handle animals in pain act promptly and effectively in response to the veterinarians instructions and recognise and appreciate pain in animals

Required knowledge

animal behaviour characteristics and traits

animal first aid procedures and techniques

animal pain management procedures and techniques

animal physiology and anatomy applied pharmacology and the range of analgesics including appropriate antagonists related to nursing animals

relevant national state or territory legislative requirements for animal welfare transportation of animals animal management and veterinary practitioners Acts that underpin routine animal health advice

requirements for safe and suitable housing and appropriate materials for its construction

veterinary chemicals the relevant poisons schedule and the legislative requirements relevant to their use

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this Unit

The evidence required to demonstrate competency in this Unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria required skills and knowledge and the range statement of this Unit Assessors should ensure that candidates can

identify patients and determine patient histories

provide animal first aid as required

observe patients and maintain accurate records for clinical signs pain and behavioural changes

meet patients needs whilst they are treated or housed at clinic

inform clients of patients progress and counsel clients accordingly

communicate effectively with the veterinarian and clients

The skills and knowledge required to nurse animals must be transferable to a range of work environments and contexts and include the ability to deal with unplanned events

Context of and specific resources for assessment

Assessment for this Unit is to be largely practical in nature and will be most appropriately assessed in a veterinary nursing workplace with access to the appropriate equipment andor resources to enable one to demonstrate competence

Method of assessment

To ensure consistency of performance competency should be demonstrated to industry defined standards on more than two occasions over a period of time in order to cover a variety of circumstances patients cases and responsibilities and over a number of assessment activities

The assessment strategy must include practical skills assessment Suggested strategies for this Unit are

written andor oral assessment of candidates required knowledge

observed documented and firsthand testimonial evidence of candidates application of practical tasks

simulation exercises that reproduce normal work conditions

thirdparty evidence

workplace documentation

portfolio

This Unit may be assessed in a holistic way with other Units of Competency relevant to the industry sector workplace and job role

Guidance information for assessment

Assessment methods should reflect workplace demands eg literacy and numeracy demands and the needs of particular target groups eg people with disabilities Aboriginal and Torres Strait Islander people women people with a language background other than English youth and people from low socioeconomic backgrounds


Range Statement

The range statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Animal (patient) identification and features may include:

coat or skin colours and texture, markings and patterns, permanent scars, toe nail colour and eye colour

height, age and sex

microchip, ear tags, tattoos and markings, and leg bands.

Animal first aid may be required for:

haemorrhage

fractures and dislocations

injuries to and failing of organs and systems

respiratory distress

toxicity

wounds.

Clinical signs that may be observed may include:

blood pressure

pulse rate and quality

respiratory rate and effort

rectal temperature

pulse oximetry and blood gases

anaesthesia depth

capillary refill time

palpebral reflex

heart rate

mucous membrane colour

pedal withdrawal reflex.

Audible, visible or measurable signs of pain, including behavioural changes may include:

biting, kicking and scratching

blood pressure

displacement of bones

elevated temperature

increased heart rate

increased respiration

increased vocalisation

pale mucous membranes

straining or arching of the back,

trembling and changes in normal physiology

withdrawal of affected limb.

Workplace health and safety risks when working with animals may include:

animal bites, kicks, scratches and crush injuries

biological hazardous waste and sharps disposal

handling of chemicals and medicines

gas leakage

inhalation of aerosol particles

intraocular contamination

manual handling, including carrying, lifting and shifting

needle pricks and cuts from other sharps

release of infective agents (animal and human)

slippery or uneven work surfaces

zoonoses.

Pain management techniques may include:

appropriate analgesics

comfortable bedding

heat source

limb elevation using restraints or cradles

maintenance of body temperature and patient airway.

Prescribed routines may include:

bandaging and wound management

bathing, grooming and nail clipping or beak trimming

checking body weights to gauge hospitalisation success or stress

exercising and providing nutritional requirements

maintaining urinary and intravenous catheters

monitoring basic drug dosages

neonatal nursing

oral and injectable administration of medications

parasitic control treatments.

Appropriate environment may include:

elements, such as:

atmosphere:

light, sound, suitable bedding and warmth

access to food and water, as appropriate

allowing animals to facilitate bodily functions with non-intervention.

Monitoring patients may include:

observing and recording:

pulse, heart rate and respiration

temperature

capillary refill time

palpebral reflex

demeanour

urinary and faecal ability

output and volume

fluid and food intake ability and volume

observation and maintenance of intravenous fluid lines

oxygen therapy

in-dwelling urinary and intravenous catheters

all changes must be reported to the veterinarian.

Industry-recognised animal psychological procedures may include:

mental stimulation as required

provision of comfort (e.g. touching, stroking, speaking, soothing and reassuring) and privacy (e.g. hiding places for wildlife and shy species), according to individual animal requirements