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Elements and Performance Criteria

  1. Manage workplace health and safety information and records
  2. Manage workplace health and safety participative processes
  3. Manage workplace health and safety risk management processes
  4. Manage workplace health and safety training program
  5. Manage workplace health and safety continuous improvement process

Required Skills

Required skills

Required skills include

It is critical that the candidate demonstrate the ability to manage workplace health and safety processes for a small organisation or groups of persons undertaking a range of work

In addition the candidate must be able to

apply an action planning process

assimilate information from a range of sources to evaluate effectiveness of processes

communicate with supervisors other managers staff workplace health and safety inspectors and expert advisers in a range of contexts and using a range of media and formats

conduct effective meetings

develop solutions to complex workplace health and safety problems utilising information from a range of sources

identify and access appropriate external support services

relate to people from a range of social cultural and ethic backgrounds and physical and mental abilities

take into account and support staff to use opportunities to address waste minimisation environmental responsibility and sustainable practice issues

use language and literacy and conceptual skills to analyse and evaluate workplace health and safety information

use technical skills to access workplace health and safety information

Required knowledge

Required knowledge includes

knowledge and understanding of guidance material including codes of practicecompliance codes relevant to the particular industrytype of work site

legal and practical requirements for workplace health and safety training

legal requirements for workplace health and safety record keeping and reporting

legislative requirements for consultation

relationship between workplace health and safety and sustainability in the workplace including the importance of maintaining safety in the workplace to establishing and maintaining environmental economic workforce and social sustainability

risk assessment process including

hazard identification procedures

principles of risk assessment

the hierarchy of risk control and its application

the difference between hazard and risk

roles and responsibilities of health and safety representatives and workplace health and safety committees

roles and responsibilities of workers officers and Persons Conducting a Business or Undertaking PCBUs

sources of workplace health and safety information both internal and external to the workplace including Safe Work Australia and relevant stateterritory regulators

systems for identifying skill needs for example

identifying additional training needs of learners

performance reviews

training needs analysis

the characteristics and composition of the workforce and how they may impact on the management of workplace health and safety

the roles and responsibilities of employees supervisors and managers in the workplace

understanding of the national Work Health and Safety model and relevant stateterritory legislation that influence regulatory requirements relevant to the particular industrytype of work site

workplace specific information including

awards and enterprise agreements that impact on the particular workplace

designated person for raising workplace health and safety issues

hazard identification procedures relevant to the hazards in their workplace

hazards of the particular work environment and how they cause harm

organisation procedures related to workplace health and safety including hazard incident and injury reporting hazard identification risk assessment and control consultation and participation incident investigation record keeping

relevant workplace health and safety training and training providers

the characteristics and composition of the workforce and how they may impact on the management of workplace health and safety

workplace support services eg employee assistance providers workplace counselling and medical services

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this Unit

To demonstrate competence in this Unit a candidate must be able to provide evidence of managing workplace health and safety processes for a small organisation or a group of persons undertaking a range of work

Evidence gathered by an assessor to determine competence will include

written or verbal responses to scenarios and case studies

provision of workplace examples

reports from persons who have been involved in the management processes

portfolio of workplace documentation

Evidence of workplace performance over time must be obtained to inform a judgement of competence

Context of and specific resources for assessment

Products that could be used as evidence include

verbal and written responses to verbal written or physical scenarios

demonstrated action to scenarios simulations and role plays

completed reports to senior managers

written directions emails memos and other information provided to supervisors in area of responsibility

reports from team leaders senior managers other managers specialist advisors

Processes that could be used as evidence include

how training needs were identified and addressed

how action plans are developed monitored and updated

how hazard identification and risk assessment occur

how incident investigation occurs

Method of assessment

This Unit should be assessed together with other Units of Competence relevant to the function or work role

Guidance information for assessment

Access and equity considerations

all assessment should be applied with respect to relevant workrelated access and equity issues

competence should reflect an ability to work in a culturally diverse environment

assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities


Range Statement

The range statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Workplace health and safety legislation

Workplace health and safety legislation varies in different states and will include:

National Work Health and Safety Model

current relevant State/Territory workplace health and safety legislation

relevant state/territory Manual Handling Code of Conduct.

Standards

Standards include documents produced by national bodies, workplace health and safety regulators or industry bodies, that prescribe preventative action to avert occupational deaths, injuries and diseases.

Standards are of an advisory nature only, except where a law adopts the standard and thus makes it mandatory.

They may be called up as evidence in court or other enforcement action.

Codes of practice/compliance codes

Codes of practice/compliance codes are documents generally prepared to provide advice to employers and workers, of an acceptable way of achieving standards. They may:

be incorporated into regulations

not relate to a standard

be called up as evidence in court or other enforcement action.

Guidance material

Guidance material is an advisory technical document, providing detailed information for use by unions, employers, management, health and safety committee members and representatives, safety officers and others requiring guidance. It

advises on 'what to do' and 'how to do it'.

has no legal standing.

Other sources of workplace health and safety information

Other sources of workplace health and safety information include persons, organisations and references where knowledge about workplace health and safety may be obtained. These sources may be:

internal including:

hazard, incident and investigation reports

workplace inspections

incident investigations

minutes of meetings

job safety analyses (JSAs) and risk assessments

organisation data such as insurance records, enforcement notices and actions, workers compensation data, workplace health and safety performance data

reports and audits

material safety data sheets (MSDSs) and registers

employees handbooks

employees including questionnaire results

health and safety representatives

workplace health and safety committees

manufacturers' manuals and specifications

external, including:

employee assistance program providers and workplace counselling services

relevant state workplace health and safety Acts, regulations, codes and guidance materials

other relevant legislation

Safe Work Australia

State/territory regulatory bodies

databases, such as national and state injury data

workplace health and safety specialists and consultants

newspapers and journals, trade/industry publications

internet sites

industry networks and associations, including unions and employer groups

workplace health and safety professional bodies

specialist advisors

research information.

Workplace health and safety information

Workplace health and safety information includes:

collated information on hazard incidents and injuries

information on hazards, including MSDSs

investigation and audit reports

outcomes of hazard identifications and workplace inspections

requirements under workplace health and safety legislation, regulations, standards, codes of practice/compliance codes and guidelines

rights and responsibilities

risk assessments

risk controls

training records

workplace health and safety policies and procedures

work procedures.

Risk controls

Risk controls include the devices and methods to, where practicable, eliminate the hazard or, where this is not practicable, minimise the risk associated with the hazard.

Legal requirements

Legal requirements for record keeping include that specified under workplace health and safety legislation and regulations for:

serious incident and injury reporting

registered plant

hazardous substances and dangerous goods

environmental monitoring

health surveillance

privacy legislation.

Workplace health and safety records

Workplace health and safety records may include:

employees handbooks

environmental monitoring records

first aid records

hazard, incident and investigation reports

health surveillance records

job safety analyses (JSAs), safe work method statements and risk assessments

maintenance and testing reports

material safety data sheets (MSDSs) and registers

minutes of meetings

plant and equipment operation records, including those relevant to registered plant

training records

workplace inspection reports.

Participative processes

Participative processes include processes that:

inform employees and other stakeholders of workplace health and safety matters

seek their input

offer opportunity for stakeholders to participate in decisions that may impact on their health and safety

Participative processes may also be referred to as 'consultative processes', however 'participation' implies a higher level of involvement.

Organisation policies and procedures

Organisation policies and procedures include:

policies and procedures underpinning the management of workplace health and safety, including:

hazard, incident and injury reporting

hazard identification, risk assessment and control

human resources policies and procedures such as harassment and grievance procedures, induction programs, team meetings, alcohol and drug policies

consultation and participation

incident investigation

quality system documentation.

Consultation

Consultation includes processes for seeking information or the opinions from one or more people prior to decision making.

Consultation should particularly include those who may affect the outcomes or be affected by the decisions made but may also include specialist sources.

Hazard

A hazard is a source or situation with the potential for harm in terms of human injury or ill-health, damage to property, the environment, or a combination of these.

Common workplace hazards (from Safe Work Australia Work Health and Safety Risks - Code of Practice) include:

Manual tasks - overexertion or repetitive movement can cause muscular strain

Gravity - falling objects, falls, slips and trips of people can cause fractures, bruises, lacerations, dislocations, concussion, permanent injuries or death

Electricity - potential ignition source. Exposure to live electrical wires can cause shock, burns or death from electrocution

Machinery and equipment - being hit by moving vehicles, or being caught by moving parts of machinery can cause fractures, bruises, lacerations, dislocations, permanent injuries or death

Hazardous chemicals - chemicals (such as acids, hydrocarbons, heavy metals) and dusts (such as asbestos and silica) can cause respiratory illnesses, cancers or dermatitis

Extreme temperatures - heat can cause burns, heat stroke or fatigue. Cold can cause hypothermia or frost bite

Noise - exposure to loud noise can cause permanent hearing damage

Radiation - ultra violet, welding arc flashes, micro waves and lasers can cause burns, cancer or blindness

Biological - micro-organisms can cause hepatitis, legionnaires’ disease, Q fever, HIV/AIDS or allergies

Psychosocial hazards - effects of work-related stress, bullying, violence and work-related fatigue.

Examples of hazards in an animal care environment may include:

animal bites, envenomation, kicks, scratches or crush injuries

biological hazardous waste

bodily fluids

chemicals and medicines

sharps

zoonotic and exotic disease possibilities.

Incident

Incident includes any event that has caused or has the potential for injury, ill-health or damage.

Hazard identification

Hazards identification is the process of identifying sources of harm, and may be required:

before new forms of work and organisation of work are implemented

before changes are made to workplace, equipment, work processes or work arrangements

as part of planning major tasks or activities, such as equipment shutdowns

following an incident report

when new knowledge becomes available

at regular intervals during normal operations

prior to disposal of equipment, or materials.

Risk

Risk in relation to any hazard means the probability and consequences of injury, illness or damage resulting from exposure to a hazard.

Risk assessments

Risk assessments involve analysing a hazard to:

identify factors influencing the risk and the range of potential consequences:

effectiveness of existing controls

likelihood of each consequence considering exposure and hazard level

and combining these in some way to obtain a level of risk.

Hierarchy of risk control

Hierarchy of risk control (from Safe Work Australia Work Health and Safety Risks - Code of Practice) includes:

Level 1 controls

eliminate hazards

Level 2 controls

substitute the hazard with something safer

isolate the hazard from people

use engineering controls

Level 3 controls

use administrative controls

use personal protective equipment (PPE).

Expert advisors

Expert advisors include persons either internal or external to the organisation including:

audiologists

ergonomists

employee assistance and workplace counselling services

occupational health professionals

occupational hygienists

health and safety representatives

workplace health and safety committees

safety engineers

safety professionals

toxicologists

Expert advisors may also include other persons providing specific technical knowledge or expertise in areas related to workplace health and safety including:

engineers (e.g. design, acoustic, mechanical, civil)

health professionals

injury management advisors

legal practitioners with experience in workplace health and safety

maintenance and trade persons

regulatory bodies

risk managers

security and emergency response personnel

workplace trainers and assessors.

Workplace health and safety induction

Workplace health and safety induction includes the processes by which new employees are introduced to, and acquainted with their job and the new workplace, including familiarisation with:

hazards and risks associated with the work,

risk control measures,

welfare facilities and

emergency response procedures.

Stakeholders

Stakeholders are those people or organisations who may be affected by, or perceive themselves to be affected by an activity or decision including:

officers

Persons Conducting a Business or Undertaking (PCBUs)

health and safety representatives

workplace health and safety committees

workers and contractors

the community.

Workplace health and safety action plans

Workplace health and safety action plans include documented plans developed within the workplace to implement a systematic approach to workplace health and safety management and contain:

actions that support an integrated strategy to address deficiencies, meet obligations or provide for improved outcomes

allocated responsibilities

timeframes.