Required skills

Required skills

adapt and modify activities depending on differing workplace contexts and environments

apply relevant industrial or legislative requirements

carry out calculations that may be required when completing work tasks particularly using the four basic mathematical operations

identify and use equipment tools and other technology required to complete workplace tasks

interpret and follow a designated work plan or set of instructions for a job

keep required records of workplace activities

plan a daily routine to complete required workplace tasks

follow relevant OHS and environmental protection procedures and requirements

recognise and respond to cultural differences in the workplace in an appropriate manner

recognise limitations ask for help and seek clarification or information about work requirements and procedures

demonstrate appropriate initiative to deal with problems and complete tasks

apply timemanagement skills

use literacy skills in the workplace

use basic interpersonal and communication skills such as listening questioning and receiving feedback

use appropriate techniques to solve or report problems identified when completing work tasks

work cooperatively and collaboratively with others to complete tasks

Required knowledge

basic mathematical operations and techniques

basic principles of teamwork in the workplace

procedures for identifying and using relevant workplace technology

systems and equipment used in the workplace and instructions processes and precautions for their use

typical problems in the workplace and appropriate action and solutions

workplace procedures policies and instructions

workplace structures and roles and responsibilities of individuals and team and group members

Required knowledge

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm appropriate knowledge and skills demonstrated over a period of time in a range of contexts and to a consistent standard Evidence must demonstrate the individuals ability and understanding to

interpret and plan own work activities

apply relevant ethical practices and codes of practice in the course of work activities

carry out basic calculations required to complete work activities

communicate effectively in the course of work activities

complete work activities in collaboration with others according to instructions procedures and applicable regulations

report and rectify problems according to workplace procedures

complete work activities with required attention to detail and without damage to goods equipment or personnel

use a range of workplace technologies

Context of and specific resources for assessment

Assessment can be carried out using a range of different work tasks This unit of competency should be part of a holistic assessment involving other units which make up the job function A variety of assessment methods is recommended and may include

written or oral questions

observation of work activities which can be in a workplace or simulated workplace

evaluation of products or output created through work

logbook of work activities undertaken over a period of time

thirdparty report for example from a supervisor

Where a simulated environment is used for assessment it must be reflective of a workplace environment There must be a range of workplace technology available

Work instructions may include:

may include:

Effective numeracy skills are those that relate to the job or specific task and may involve the operations of multiplication, division, addition, subtraction, percentages and fractions. They may relate to:

Diverse backgrounds may include different:

Workplace technology may vary widely from industry to industry and may include:

Precautions to take when using workplace technologymay include:

Appropriate action may include:

Key personnel may include:

Workplace procedures may include: