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Elements and Performance Criteria

  1. Identify and assist in establishing/reviewing a rural business structure
  2. Identify and assist in the review of roles and responsibilities within the business unit
  3. Assist in the development and implementation of stress management strategies
  4. Access rural networks and support group

Required Skills

Required skills

research and identify appropriate bodies and sources of information

utilise technology

implement strategies to resolve problems

implement Occupational Health and Safety OHS and environmental policies and procedures

use literacy skills to read interpret and follow organisational policies and procedures develop sequenced written instructions record accurately and legibly information collected and select and apply procedures to a range of tasks

use oral communication skillslanguage competence to fulfil the job role as specified by the organisation including questioning active listening asking for clarification negotiating solutions and responding to a range of views

use numeracy skills to estimate calculate and record routine and more complex workplace measures and data

use interpersonal skills to work with others and relate to people from a range of cultural social and religious backgrounds and with a range of physical and mental abilities

Required knowledge

relevant legislation and statutory requirements including those relating to OHS and antidiscrimination

organisational structure

organisations policies plans and procedures

environmental policies and procedures including sustainable energy work practices and techniques

principles of effective communication in relation to listening questioning and nonverbal communication

workplace communication channels

principles and techniques to use feedback to achieve positive outcomes

rural networks and support groups

stressors in the rural business environment

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy holistically all of the requirements of the performance criteria and required skills and knowledge and include achievement of the following

research and identify appropriate bodies and sources of information

select an appropriate business structure

establish roles and expectations for family positions in a rural business

negotiate and resolve disputes

manage stress

Context of and specific resources for assessment

Competency requires the application of work practices under work conditions Selection and use of resources for some worksites may differ due to the regional or enterprise circumstances