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Elements and Performance Criteria

1. Prepare e-business systems and procedures
   • Identify and validate supply chain requirements
   • Identify required technology hardware and software and determine if purchases are required
   • Develop policies and procedures to guide business relations and operations to support supply chain requirements
   • Develop supporting business processes and outputs or redevelop to support requirements of the e-business supply chain
   • Provide information and development support to staff, customers and suppliers
2. Implement e-business systems and procedures
   • Implement production processes required by e-business supply chain
   • Conduct online purchasing, selling and payments as required by the e-business supply chain with reference to associated risk management strategies and relevant legal and ethical requirements
   • Identify and adjust business processes and data flows required by the e-business supply chain
   • Implement actions to build trust and foster a supply chain culture
3. Monitor and review e-business systems and procedures
   • Integrate and monitor e-business innovations into the business to gauge their usefulness and maximise implementation
   • Review e-business innovation in consultation with users and document and evaluate recommendations for improvement or further innovation
   • Analyse business data and reports to compare outcomes, budgets, timelines and forecasts to actual performance
   • Review technology performance and make recommendations for improvements to hardware, software and their use in accordance with e-business strategy and budget
   • Use feedback and evaluation results to plan and improve future supply chain management strategies

Range Statement

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Performance Evidence

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

use relevant technology such as computers, internet and email

prepare production data in the required format

meet timelines required by the e-business supply chain

define the business model and how it can use e-business

develop procedures and systems for e-business

implement an e-business supply chain

monitor and review e-business systems.

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Knowledge Evidence

The candidate must demonstrate knowledge of:

entire supply chain from raw materials to producers, component suppliers, manufacturers, wholesalers, third party service providers, retailers, customers and recyclers, plus freight, distribution and cash flow

technology hardware and software requirements of the e-business supply chain

protocols for electronic data access and interchange

protocols for electronic funds transfer

protocols for e-business legal and security issues.

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