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Elements and Performance Criteria

  1. Determine employment requirements
  2. Manage workforce performance
  3. Implement work health and safety priorities and procedures
  4. Support workforce training programs
  5. Manage administrative support

Range Statement


Performance Evidence

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

determine work requirements

develop and implement strategies to manage workforce performance

prepare task descriptions

arrange employment of workforce members

implement work health and safety policies, procedures and priorities

review labour productivity

manage the performance of staff

implement procedures for the administration of staff records

manage industrial relations.