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Elements and Performance Criteria

1. Identify change processes
   • Identify changes that will affect business operations and personal lives
   • Assess the extent of impact that resource management changes will have on businesses and personal lives
2. Conceptualise impact of changes
   • Start discussions with individuals and families regarding their life-style, values and views on resource management and program issues to identify potential for change
   • Identify difficulties or issues individuals and families may have implementing change in their business and personal lives
   • Identify appropriate information and support approaches
3. Implement support techniques
   • Obtain and provide information to support individuals and families facing or considering change
   • Give individuals and families encouragement and support as they consider and implement change
   • Provide support and information in a culturally sensitive and equitable manner
   • Provide people with avenues of assistance where this will help in their management of change
4. Review support outcomes
   • Assess results of support provided in terms of resources spent, change achieved and potential for further change
   • Change support approach in light of results

Range Statement

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Performance Evidence

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

assess the resource management change and its potential impact on individuals and affected families and businesses

predict issues that are likely to arise from change, based on community feedback and statistical information

provide information and support to individuals facing resource management changes in a sensitive manner

review the methodology and effectiveness of support to improve support services for resource management change.

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Knowledge Evidence

The candidate must demonstrate knowledge of:

local natural resource management issues

relevant approaches to different cultures

change management principles and practices

networks of assistance.

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