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Elements and Performance Criteria

  1. Plan, organise and complete daily work
  2. Communicate effectively
  3. Work with others
  4. Use workplace technology
  5. Solve work problems
  6. Adapt to change

Range Statement


Performance Evidence

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

interpret responsibilities and plan own work activities

follow work health and safety policies

apply relevant ethical practices and codes of practice in the course of work activities

recognise simple numerical information relating to work activity

communicate effectively in the course of work activities

complete work activities in collaboration with others according to instructions, procedures and applicable regulations

identify, report and address problems according to workplace procedures

complete work activities with required attention to detail and without damage to goods, equipment or personnel

use a range of workplace technologies

use industry standard terminology


Knowledge Evidence

The candidate must demonstrate knowledge of:

procedures for identifying and using relevant workplace technology

systems and equipment used in the workplace and instructions, processes and precautions for their use

typical problems in the workplace and appropriate action and solutions

workplace procedures, policies and instructions

workplace structures and roles and responsibilities of individuals, and team and group members

basic principles of teamwork in the workplace

verbal and non verbal communication techniques appropriate to receive and convey workplace information

basic concepts of time management to meet daily planning and scheduled timelines

industry and enterprise work health and safety policies