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Elements and Performance Criteria

1. Identify and plan appropriate animal care approach
   • Identify workplace approach to working with animals, and describe in relation to work activity
   • Identify individual responsibilities in contributing to animal care
   • Identify workplace products, services, operations and customers
   • Identify safe work practices relevant to work activity
   • Identify appropriate capture and restraint requirements and equipment, where required
   • Map out animal care strategy based on workplace requirements and individual responsibility, and apply to work activity
2. Contribute to animal care using a mix of technical skills
   • Organise food preparation equipment according to task needs
   • Recognise common animal behaviours for the species and take appropriate action
   • Care for animals and feed and water according to animal welfare standards and health and safety procedures and standards
   • Identify tools and equipment and use safely and according to enterprise requirements
   • Accurately count stock levels as required
   • Groom animals according to enterprise and animal welfare policy as required
3. Work with others and handle unexpected contingencies
   • Respond to requests that effect work activity and animal care courteously, clearly, professionally and efficiently
   • Seek assistance with issues relating to animal care from other staff when required and in a timely manner
   • Keep key personnel informed of progress of animal care activity and provide clear explanations regarding issues in regards to animal care
   • Identify and report on physical and behavioural hazards
4. Reflect on animal care procedures
   • Reflect on personal performance in relation to working with animals and discuss possible improvements with supervisor
   • Apply improvements to work practice
   • Identify possible improvements to animal care procedures and discuss with key personnel

Range Statement

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Performance Evidence

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

apply basic principles of animal ethics and welfare

adapt and modify activities depending on differing workplace contexts and environment

apply animal-observation skills

apply relevant industrial or legislative requirements

identify and use equipment, tools and other technology required to complete workplace tasks

follow relevant work health and safety and environmental protection procedures and requirements

identify species using common names

interpret and follow a designated work plan or set of instructions for a job

keep required records of workplace activities

plan a daily routine to complete required workplace tasks

applying technical skills in animal care including:

preparing and providing food and water

grooming

counting stock

recognising common animal behaviours and determining required response

recognise and adapt appropriately to cultural differences in the workplace, including modes of behaviour and interaction with staff and others

recognise limitations, ask for help and seek clarification or information about work requirements and procedures

demonstrate appropriate initiative to deal with problems or refer them where appropriate to relevant person, and complete tasks

apply time-management skills

use basic interpersonal and communication skills, including listening, questioning and receiving feedback

use routine capture and restraint procedures

work cooperatively and collaboratively with others to complete tasks

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Knowledge Evidence

The candidate must demonstrate knowledge of:

basic principles of animal ethics and welfare

codes of practice relating to work requirements

diseases and pests, disease prevention and routine health care

feeding and watering procedures

hazards in the workplace

health and safety requirements relating to care of animals

capture and restraint procedures

techniques for grooming animals

common animal behaviours and appropriate responses

quarantine requirements

terminology relevant to animal care

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