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Elements and Performance Criteria

  1. Research store product range
  2. Recommend irrigation products
  3. Estimate quantities
  4. Advise on irrigation product warranties
  5. Negotiate price and payment options
  6. Advise on and arrange product service and repairs

Required Skills

Required skills

identify hazards and inform customers of Occupational Health and Safety OHS issues

determination of pump capacities in relation to proposed application

demonstration and assembly of irrigation products and components

basic diagnostic techniques

use literacy skills to read interpret and follow organisational policies and procedures follow sequenced written instructions record accurately and legible information collected and select and apply procedures for a range of tasks

use oral communication skillslanguage competence to fulfil the job role as specified by the organisation including questioning techniques active listening clarifying information and consulting with supervisors as required

use interpersonal skills to work with and relate to people from a range of cultural social and religious backgrounds and with a range of physical and mental abilities

Required knowledge

store irrigation products and pump range

interpretation of manufacturers specifications

price negotiation and payment options

store product and service and repair policy

pump and irrigation equipment characteristics technical capabilities and limitations

pump and irrigation equipment components controls features and functions

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy holistically all of the requirements of the performance criteria and required skills and knowledge and include achievement of the following

identify and interpret customer needs

recommend appropriate products including pumps

estimate quantities and negotiate price

provide advice on warranty payment service and repair

Context of and specific resources for assessment

Competency requires the application of work practices under work conditions Selection and use of resources for some worksites may differ due to the regional or enterprise circumstances