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Elements and Performance Criteria

1. Prepare to provide marketing support
   • Identify product list, clients, delivery schedule and transport vehicle
   • Select tools, equipment and machinery suitable for delivery requirements
   • Carry out pre-operational and safety checks on tools, equipment and machinery
   • Select and prepare plants identified in orders, sample specifications and delivery schedule and load
   • Identify work health and safety hazards, assess risks and implement control measures
   • Select, use and maintain suitable personal protective equipment (PPE)
2. Deliver plants
   • Maintain stock
   • Update and maintain current stock lists
   • Maintain regular delivery service
   • Supply clients with information about stock availability on request
   • Complete delivery documentation
3. Maintain off-site displays
   • Check off-site product displays regularly
   • Maintain displays
   • Provide marketing support with due consideration of environmental implications
4. Promote sales
   • Inform retailers of available promotional literature with particular stock lines
   • Dispatch regular sales memos
   • Prepare advanced lists for seasonal promotions
   • Complete sales, promotional and marketing documentation

Range Statement

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Performance Evidence

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

calculate orders, sales figures, ratios, proportions and application rates

communicate with clients, work team members and supervisors

coordinate own activities to deliver and maintain plant orders

estimate treatment and product requirements, material sizes and quantities

interpret and apply delivery schedules and marketing plans

maintain mobile and remote displays and samples

use reporting and work procedure documents

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Knowledge Evidence

The candidate must demonstrate knowledge of:

the principles and practices of delivering and promoting plants

botanical, common and trade names, growth habits, and presentation requirements for display of plants

industry labelling standards and methods

practical understanding of the range of plants available from the enterprise

standards and methods for the preparation and dispatch of promotional literature and lists for seasonal promotions

standards and methods of packaging, and delivery of plant orders, samples and displays

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