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Elements and Performance Criteria

1. Apply basic quality assurance practices
   • Recognise elements of the enterprise’s quality assurance system
   • Identify hazards to quality in work area
   • Identify critical control points for immediate work area
   • Complete basic record-keeping as required by quality process
2. Follow work instructions
   • Follow work instructions for quality control for work area
   • Complete quality documentation
3. Check quality of product
   • Check the quality of the product or service as prescribed in work instructions
   • Inform supervisor of problems that affect or could potentially affect quality
   • Take action to correct the problem under supervision

Range Statement

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Performance Evidence

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

apply basic quality assurance practices

follow work instructions

check quality of work

identify and report quality issues

keep records

use industry standard terminology.

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Knowledge Evidence

The candidate must demonstrate knowledge of:

production processes in the context of own work

HACCP (Hazard Analysis Critical Control Point) approach to Quality Assurance (QA)

enterprise QA policies, guidelines and standard operating procedures relating to work being undertaken and at a level that reflects the level of responsibility.

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