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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Research material
  2. Evaluate information
  3. Produce a document
  4. Deliver an oral presentation

Required Skills

Required skills

research material

evaluate information

use literacy skills to fulfil job roles as required by the organisation The level of skill may range from reading and understanding documentation to completion of written reports

use oral communication skillslanguage competence to fulfil the job role as specified by the organisation including questioning active listening asking for clarification negotiating solutions and responding to a range of views

use numeracy skills to estimate calculate and record complex workplace measures

use interpersonal skills to work with others and relate to people from a range of cultural social and religious backgrounds and with a range of physical and mental abilities

Required knowledge

information and research sources

report structure and presentation

public presentation techniques and approaches

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy holistically all of the requirements of the performance criteria and required skills and knowledge and include achievement of the following

identify the purpose of the report and verify it with the client

conduct research and compile information

draw conclusions from research supported by reasoned argument and supporting information

make recommendations if required and reference to information and conclusions

produce a correctly formatted report document that uses appropriate language and terminology is arranged in a logical order and provides details on information sources and consultation

Context of and specific resources for assessment

Competency requires the application of work practices under work conditions Selection and use of resources for some worksites may differ due to the regional or enterprise circumstances