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Elements and Performance Criteria

1. Reflect on personal effectiveness and efficacy
   • Identify and apply strategies to create a culture that encourages receiving and giving effective feedback
   • Regularly review personal efficacy and attainment of professional and personal development objectives and priorities
   • Review capacity as a role model in terms of ability to gain the trust, confidence and respect of diverse and relevant individuals and groups
   • Evaluate personal efficacy and capability to build an effective organisational and workplace culture
   • Analyse and evaluate personal effectiveness in developing the competence required to achieve operational responsibilities
   • Model personal responsibility for environmental sustainability and develop capability in others
2. Lead in a transformational manner
   • Apply transformational leadership practices
   • Demonstrate empathy in personal relationships and day-to-day leadership
   • Demonstrate leadership which is inclusive and respectful of individual differences
   • Control, and appropriately regulate, own potentially disruptive emotions and impulses
   • Effectively manage work-based relationships
3. Cultivate collaborative thinking
   • Display judgement and common sense in undertaking day-to-day leadership role
   • Analyse relevant legislation, information and intelligence sources when evaluating business opportunities
   • Draw upon personal expertise and relevant individuals to achieve strategic results
   • Seek and encourage contributions from relevant individuals
   • Use collaborative communication and learning approaches to model and encourage their broader use in the workplace
   • Cultivate collaborative and participative work relationships
4. Provide strategic leadership during change processes
   • Positively convey business direction and values to relevant individuals and stakeholders
   • Analyse impact and role of leadership during organisational change
   • Analyse and confirm capability and competence of relevant individuals in terms of their ability to contribute to change processes and plans
   • Develop learning and communication solutions to address problems and risks arising for individuals during organisational change
   • Identify leadership styles and develop approaches to best respond impacts of change on people and processes
5. Reflect on personal effectiveness and efficacy
   • Identify and apply strategies to create a culture that encourages receiving and giving effective feedback
   • Regularly review personal efficacy and attainment of professional and personal development objectives and priorities
   • Review capacity as a role model in terms of ability to gain the trust, confidence and respect of diverse and relevant individuals and groups
   • Evaluate personal efficacy and capability to build an effective organisational and workplace culture
   • Analyse and evaluate personal effectiveness in developing the competence required to achieve operational responsibilities
   • Model personal responsibility for environmental sustainability and develop capability in others
6. Lead in a transformational manner
   • Apply transformational leadership practices
   • Demonstrate empathy in personal relationships and day-to-day leadership
   • Demonstrate leadership which is inclusive and respectful of individual differences
   • Control, and appropriately regulate, own potentially disruptive emotions and impulses
   • Effectively manage work-based relationships
7. Cultivate collaborative thinking
   • Display judgement and common sense in undertaking day-to-day leadership role
   • Analyse relevant legislation, information and intelligence sources when evaluating business opportunities
   • Draw upon personal expertise and relevant individuals to achieve strategic results
   • Seek and encourage contributions from relevant individuals
   • Use collaborative communication and learning approaches to model and encourage their broader use in the workplace
   • Cultivate collaborative and participative work relationships
8. Provide strategic leadership during change processes
   • Positively convey business direction and values to relevant individuals and stakeholders
   • Analyse impact and role of leadership during organisational change
   • Analyse and confirm capability and competence of relevant individuals in terms of their ability to contribute to change processes and plans
   • Develop learning and communication solutions to address problems and risks arising for individuals during organisational change
   • Identify leadership styles and develop approaches to best respond impacts of change on people and processes

Range Statement

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Performance Evidence

Candidates must provide strategic leadership by acting as leaders of change and seeking to improve competitive advantage through transformation of individual, team and operational capabilities. Evidence must demonstrate the candidate's consistency of performance over time.

Candidates must:

improve own development, personal leadership style and self-management skills

demonstrate application of leadership style and approach appropriate to individuals involved, outcomes being sought and context

use problem-solving, initiative and enterprise skills to:

direct, motivate, consult and delegate appropriately

collect, analyse and interpret data using a range of methods

shape strategic thinking and inspire others with a shared vision

work with teams with diverse emotional intelligence and cognitive skills

use teamwork skills to lead a team, workgroup or unit, with awareness of employee needs and requirements

use provide leadership in workplace health and safety practice, ethical standards, legislative requirements and governance

review own personal and professional competence against personal development objectives

support and use participative arrangements aimed at establishing trust to:

maintain appropriate relationships with colleagues and others

value and be open to the opinions of others

work as part of a team

model collaborative communication and learning

use active listening and negotiation skills

encourage participation across all levels of personnel and clients

seek opinions and elicit feedback from a range of stakeholders

develop plain English written texts which deal with complex ideas and concepts

use workplace technology

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Knowledge Evidence

The candidate must demonstrate an in depth technical and theoretical knowledge of:

legislation relevant to business operations, especially regarding workplace health and safety, environmental issues, Equal Employment Opportunity (EEO), anti-discrimination, industrial relations and regulatory requirements

organisation mission, purpose and values

organisation objectives, plans and strategies

leadership styles

personal development and planning methodologies

data collection methods

external environment scanning relating to social, political, economic, regulatory and technological developments

emotional intelligence and its relationship to individual and team effectiveness

organisational transformation and management of change

organisational design and building in response to changes in customer or market conditions

environmental sustainability principles

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