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Elements and Performance Criteria

  1. Identify procedures to improve workplace productivity
  2. Recommend equipment requirements to management
  3. Communicate with staff about workplace productivity

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Required skills

Collect organise and understand information related to job functions and the management of personal work

Communicate ideas and information to enable confirmation of work requirements and specifications cooperation with other workers and customers and the reporting of work outcomes and problems

Work with others and in a team by recognising dependencies and using cooperative approaches to optimise work flow productivity quality and cost controlswaste avoidance

Use checking techniques to anticipate or clarify problems to avoid interruptions to work flowsprocesses and to avoid reworking and wastage

Identify and respond to nonachievement of performance indicators

Recognise and respond to circumstances outside instructions or personal competence

Be proactive in influencing and achieving work goals

Apply enterprise best practice and quality systems

Plan and organise activities including the preparation and layout of the worksite and the obtaining of equipment and materials to avoid any back tracking work flow interruptions or wastage

Apply mathematical ideas and techniques to correctly complete measurements calculate quantities and monitor usage rates

Clarify and confirm work instructions

Plan work within given task parameters

Accept responsibility for given tasks

Set monitor and satisfy personal work goals

Required knowledge

Relevant Occupational Health and Safety and Environmental regulations and enterprise policies and procedures needed to carry out work in a manner which ensures the safety of people equipment and the environment The specific regulations will vary according to the area of operation

Enterprise technical work documentation covering procedures specifications schedules and work plans or equivalent

Enterprise quality system documentation covering instructions procedures performance indicators and review processes or equivalent

Enterprise cost minimisationwaste avoidance policies procedures and practices

Established communication channels and protocols

Problem identification and resolution techniques

Communicationfeedback methods written verbal

Enterprise systems processes and work quality requirements

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

Compliance with relevant legislative regulations standards codes of practice and establish safe practices and enterprise policies and procedures for managing personal work priorities

Monitoring existing operations and identifying areas for improvement

Identifying procedural changes to improve productivity

Recommending equipmentprocesses which will enhance productivity

Working and communicating effectively and positively with others involved in the work

Applying within authority the requirements of the job or work role in relation to

achieving production goals

achieving work quality goals

responding positively to changing work requirements

contributing effectively to improving workplace productivity

effectively applying problem solving techniques

Context of and specific resources for assessment

Underpinning skill knowledge and attitudes for each unit of competency in each work area and for specific job roles within work areas will differ between enterprises and will alter from time to time depending on factors such as changes in equipment technology and culture

Before skill knowledge and attitudes development and assessment of the trainee begins key operators in the area in conjunction with trainers union representatives and other stakeholders must list the underpinning knowledge skill and attitudes required to perform the unit competently to standard This will be used as a guide for training and assessment

The application of competency is to be assessed in the workplace or realistically simulated workplace

Assessment is to occur under standard and authorised work practices safety requirements and environmental constraints

Assessment is to comply with relevant regulatory or Australian Standards requirements

Assessment of the underpinning knowledge should be combined with assessment of the skill

Assessment of the underpinning knowledge may take place on or offthejob

Assessment of the competency should take place in a safe working environment in a passenger motor vehicle manufacturing plant or simulated environment using toolsequipmentmachinery required for the production process without undue disruption to the production process

Method of assessment

Assessment must take place in accordance with the endorsed Assessment Guidelines for the Automotive Industry

Assessment methods must confirm consistency and accuracy of performance over time and in a range of workplace relevant contexts together with application of underpinning knowledge

Assessment methods must be by direct observation of tasks and include questioning on underpinning knowledge to ensure its correct interpretation and application

Assessment may be applied under project related conditions real or simulated and require evidence of process

Assessment must confirm a reasonable inference that competency is able not only to be satisfied under the particular circumstance but is able to be transferred to other circumstances

Assessment should be in conjunction with assessment of other units of competency


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Legislative requirements and procedures may include:

are to be in accordance with applicable legislation from all levels of government that affect enterprise operations. Requirements and procedures may include but not be limited to award and enterprise agreements, employee relations, Australian Standards, confidentiality and privacy, the environment, equal opportunity, anti-discrimination, relevant industry codes of practice and duty of care, ISO standards (quality management and environment)

OH&S requirements and procedures may include:

are to be in accordance with Commonwealth or State legislation and regulations, organisational safety policies and procedures. Requirements and procedures may include but not be limited to the use of personal protective equipment and clothing, rescue services, fire fighting organization and equipment, first aid equipment, hazard and risk control and elimination, control of hazardous materials and substances and manual handling including lifting and carrying

Enterprise requirements and procedures may include:

may include but not be limited to legal, organisational and site guidelines, policies and procedures relating to own role and responsibility, quality assurance, procedural manuals, quality and continuous improvement processes and standards, OH&S, emergency and evacuation, ethical standards, recording and reporting, access and equity principles and practices, equipment use, maintenance and storage, environmental management (waste disposal, recycling and re-use guidelines), suppliers' operating instructions

Job context may include:

The job context is work area and process related.

Work areas may include body construction, aluminium die casting, iron foundry operations, engine machining, spray painting, automotive plastics, stamping & press operations, fabrication hardware, trim manufacture, vehicle assembly, warehousing, engine assembly, seat frame manufacture

process may include welding sub-assemblies, fitting hang-on components, fittings dies to die boxes, pouring aluminium, machining parts, application of paint, cutting blanks, assembly of components to form sub-assemblies, fitting parts to bodies, assembly of parts, parts picking and replenishment

Work quality goals may include:

are those established within each enterprise quality system and may include identification, minimisation and elimination of defects, product/component specifications, tolerances, inspection systems, packaging specifications and non-conforming parts or products

Changed work requirements may include:

may result from variations in process change, line speed, interruptions to parts supply/quality and personnel absences

Cost reduction initiatives may include:

may include but not be limited to cost benchmarks, waste avoidance, power conservation, productivity achievement and continuous improvement levels

Sources of information may include:

Company operating procedures

Product manufacturer specifications

Customer requirements

Industry/workplace codes of practice

State/industry OH&S legislation

Award provisions

Resources may include:

Company standards documentation

Work orders, job cards, quotes/estimates, internal memoranda, file note, invoice, job specifications

Work reports - paper based / electronic

Work to be inspected

Qualified workplace assessor

Workplace or simulated workplace