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Elements and Performance Criteria

  1. Interpret and apply workplace quality standards
  2. Monitor and report on quality

Range Statement

and occupational health and safety (OHS) This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Instructions must include:

engineering specifications and drawings

operator instruction systems (OIS) or workplace equivalent

process control plans (PCPs) or workplace equivalent

standard operating procedures (SOPs) or workplace equivalent.

Workplace procedures must include:

quality standards

use of tools and equipment

work health and safety (WHS) and occupational health and safety (OHS) requirements

workplace recording and reporting.


Performance Evidence

Before competency can be determined, individuals must have competently applied quality standards on a minimum of three occasions.

Individuals must demonstrate they can:

comply with workplace production standards and quality assurance techniques

apply workplace procedures relating to quality assurance techniques

communicate effectively with team leaders and team members to ensure quality assurance

document quality improvement activity and techniques

complete quality improvement reports.


Knowledge Evidence

Individuals must be able to demonstrate knowledge of:

quality processes

workplace procedures relating to quality assurance techniques

process improvement tools

processes and procedures for implementing quality improvement activities, including:

processes and required resources from a quality improvement plan

identifying and allocating tasks from the quality improvement plan

recording and reporting procedures for monitoring progress of quality improvement plan activities

types, layout and application of quality improvement activity reports.