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Elements and Performance Criteria

  1. Interpret and apply quality standards
  2. Monitor and report on quality
  3. Implement quality improvement

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required skills

speak clearly and directly in order to recommend actions to further improve quality

apply teamwork to a range of situations including in the utilisation of process improvement tools to identify and solve quality problems

solve problems particularly in teams in order to meet performance indicators

show initiative in adapting to changing work conditions or contexts particularly when working across a variety of work areas

access interpret and apply information on relevant organisation policies procedures and instructions particularly to ensure quality standards to be applied throughout the organisation are correctly interpreted

manage time when planning preparing and organising work priorities

take responsibility for organising own work priorities

Required knowledge

relevant Occupational Health and Safety and Environmental legislation regulations standards and codes of practice and organisation policies and procedures needed to carry out work in a manner which ensures the safety of people equipment and the environment

methods for interpreting performance results

operation of systems and components

organisational supplyreplenishment systems and processes for materials equipment and tools

types of tools and equipment and procedures for their safe use operation and maintenance

environmental protection requirements relating to the disposal of waste material

established communication channels and protocols

problem identification and resolution

methods for interpreting and applying quality standards

methods for implementing quality improvement

procedures for the recording reporting and maintenance of workplace records and information

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential

compliance with relevant legislation regulations standards codes of practice and established safe practices and organisation policies and procedures for the application of quality assurance techniques

working and communicating effectively and positively with others involved in the work

applying within authority the requirements of the job or work role in relation to

applying continuous improvement

preparing reports of results

achieving work quality goals

completing work area housekeeping requirements including the documentation of project activity and process outcomes

Context of and specific resources for assessment

assessment of the competency should take place in a safe working environment in a passenger motor vehicle manufacturing plant or simulated environment using toolsequipmentmachinery required for the production process without undue disruption to the production process

assessment is to occur under standard and authorised work practices safety requirements and environmental constraints

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

assessment methods must confirm consistency and accuracy of performance over time and in a range of organisation relevant contexts together with application of underpinning knowledge

assessment methods must be by direct observation of tasks and include questioning on underpinning knowledge to ensure its correct interpretation and application

assessment may be applied under project related conditions real or simulated and require evidence of process

assessment must confirm a reasonable inference that competency is able not only to be satisfied under the particular circumstance but is able to be transferred to other circumstances


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Organisational requirements may include:

access and equity principles and practices

environmental management (waste disposal, recycling and re-use guidelines)

emergency and evacuation procedures

equipment use procedures

ethical standards

legal obligations

maintenance and storage procedures

OHS requirements

organisational and site guidelines

policies and procedures relating to own role and responsibility

procedural manuals

quality assurance guidelines

quality and continuous improvement processes and standards

recording and reporting guidelines.

Applying quality assurance techniques may include:

the application of quality management techniques including continuous improvement in the design, development and production of motor vehicles.

Instructions may include:

workplace procedures relating to the use and operation of tools and equipment

departmental requirements

workplace instructions, including job sheets, plans, specifications, drawings and designs

workplace procedures relating to reporting and communications

manufacturers' instructions for the use of equipment and materials.