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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Prepare for information session
   • Specific purpose and objectives of information session are determined and confirmed
   • Arrangements are made for session and participants are invited or notified of session in a timely manner
   • Equipment, tools and other resources required for session are selected and sourced
   • Information to be communicated in session is planned, structured logically, and organised
2. Present information session
   • Reason for session and relevance of information being presented are clearly explained to participants
   • Information is presented clearly using resources and presentation techniques to enhance participant understanding
   • Session is delivered according to required objectives
3. Follow up outcomes of information session
   • Participants are encouraged to comment or ask questions relating to session and appropriate responses are provided
   • Participant feedback on session are sought and used to guide future information sessions
   • Actions required as a result of session are carried out
4. Prepare for information session
   • Specific purpose and objectives of information session are determined and confirmed
   • Arrangements are made for session and participants are invited or notified of session in a timely manner
   • Equipment, tools and other resources required for session are selected and sourced
   • Information to be communicated in session is planned, structured logically, and organised
5. Present information session
   • Reason for session and relevance of information being presented are clearly explained to participants
   • Information is presented clearly using resources and presentation techniques to enhance participant understanding
   • Session is delivered according to required objectives
6. Follow up outcomes of information session
   • Participants are encouraged to comment or ask questions relating to session and appropriate responses are provided
   • Participant feedback on session are sought and used to guide future information sessions
   • Actions required as a result of session are carried out

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Arrangements must include:

time and place of session session duration number and type of participants for session.

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Performance Evidence

Before competency can be determined, individuals must demonstrate they can perform the following according to the standards defined in this unit’s elements, performance criteria, range of conditions and foundation skills:

plan and conduct two information sessions, each covering a different automotive technical or workplace topic

during above sessions, demonstrate effective communication skills, including:

active listening

questioning techniques

collaborative activities.

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Knowledge Evidence

Individuals must be able to demonstrate knowledge of:

automotive industry technical terms and their application to an automotive workplace

automotive industry technical information relevant to information session

workplace procedures relating to conducting presentations, information sessions or meetings

adult learning principles and training techniques

types of information sessions, including:

demonstration

discussion and questioning

group work

simulations and role play

presentation aids and materials, including:

computer simulations and presentations

diagrams, charts and posters

models

paper-based materials

data projector and whiteboard

techniques to evaluate presentation effectiveness, including:

critical friends

participant survey or written feedback

participant interviews.

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