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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Prepare to quote
   • Repair requirements are clarified
   • Workplace quotation information and recommended labour time guides are sourced and interpreted
   • Job cost estimation and calculation details are sourced and interpreted
2. Estimate and cost repairs
   • Required replacement parts and materials are estimated and costed according to workplace procedures
   • Direct labour and subcontractor services are estimated and costed according to workplace procedures
   • Overheads and mark-up percentages are estimated and costed according to workplace procedures
   • Potential quotation variations relating to unsighted damage are noted on the quotation
   • Quotation is prepared according to workplace procedures
   • Final costs, calculations and other details are verified with workplace supervisor
3. Present quotation to customer
   • Quotation is presented to customer or insurer for approval
   • Approval is obtained from customer or insurer to commence repairs
   • Documentation is completed and quotation filed according to workplace procedures
4. Prepare to quote
   • Repair requirements are clarified
   • Workplace quotation information and recommended labour time guides are sourced and interpreted
   • Job cost estimation and calculation details are sourced and interpreted
5. Estimate and cost repairs
   • Required replacement parts and materials are estimated and costed according to workplace procedures
   • Direct labour and subcontractor services are estimated and costed according to workplace procedures
   • Overheads and mark-up percentages are estimated and costed according to workplace procedures
   • Potential quotation variations relating to unsighted damage are noted on the quotation
   • Quotation is prepared according to workplace procedures
   • Final costs, calculations and other details are verified with workplace supervisor
6. Present quotation to customer
   • Quotation is presented to customer or insurer for approval
   • Approval is obtained from customer or insurer to commence repairs
   • Documentation is completed and quotation filed according to workplace procedures

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

There is no Range of Conditions for this unit.

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Performance Evidence

Before competency can be determined, individuals must demonstrate they can perform the following according to the standard defined in the unit’s elements and performance criteria and foundation skills:

inspect three different vehicles or equipment with body damage, and for each vehicle or equipment:

estimate the cost of replacement parts and labour

prepare a written repair quotation for insurance claim purposes.

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Knowledge Evidence

Individuals must be able to demonstrate knowledge of:

workplace procedures and work health and safety (WHS) and occupational health and safety (OHS) requirements relating to estimating and quoting automotive body repairs, including procedures for:

selecting and using personal protective equipment (PPE)

using hand tools and equipment

location and content of specifications relating to the damaged vehicle or equipment being inspected

body repair quality standards

procedures for identifying and determining location and extent of vehicle damage

procedures for estimating and job costing, including calculating:

labour costs, including calculating time to perform work, from:

inspecting vehicle damage

analysing original equipment manufacturer (OEM) or authorised agency repair procedures

analysing workplace procedures

parts costs, including those of:

new parts

second-hand parts

repaired parts

costs relating to external products or services

procedures for gaining evidence to support repair quotation, including:

part dismantling of damaged area for repair plan

estimating and documenting indirect or unforeseen damage

taking and storing photographs.

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