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Elements and Performance Criteria

1. Gather information to carry out inspection
   • Quality inspection specifications and tolerances are accessed and analysed
   • Equipment and materials required to support inspection are identified and prepared
   • Options for inspection methods are analysed and those most appropriate to the situation are selected and prepared
   • Inspection information is sourced and interpreted
2. Inspect work
   • Work to be inspected is identified and confirmed according to workplace procedures
   • Inspections of work are conducted at regular intervals and according to manufacturer specifications and workplace procedures, and coordinated with other workplace activities according to workplace quality systems and procedures
   • Faults or non-compliances identified are reported to supervisor according to workplace procedures
   • Documentation, including non-compliance report, is completed accurately according to workplace procedures
3. Make recommendations
   • Corrective action to be carried out is agreed and authorised by the responsible supervisor
   • Quality improvements and recommendations are communicated to supervisor according to workplace procedures
4. Gather information to carry out inspection
   • Quality inspection specifications and tolerances are accessed and analysed
   • Equipment and materials required to support inspection are identified and prepared
   • Options for inspection methods are analysed and those most appropriate to the situation are selected and prepared
   • Inspection information is sourced and interpreted
5. Inspect work
   • Work to be inspected is identified and confirmed according to workplace procedures
   • Inspections of work are conducted at regular intervals and according to manufacturer specifications and workplace procedures, and coordinated with other workplace activities according to workplace quality systems and procedures
   • Faults or non-compliances identified are reported to supervisor according to workplace procedures
   • Documentation, including non-compliance report, is completed accurately according to workplace procedures
6. Make recommendations
   • Corrective action to be carried out is agreed and authorised by the responsible supervisor
   • Quality improvements and recommendations are communicated to supervisor according to workplace procedures

Range Statement

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Inspection information must include:

manufacturer and component supplier specifications legal requirements safety requirements workplace environmental requirements workplace procedures relating to the inspection.

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Performance Evidence

Before competency can be determined, individuals must demonstrate they can perform the following according to the standards defined in this unit’s elements, performance criteria, range of conditions and foundation skills:

carry out two technical quality inspections in an automotive service and repair workplace

complete a workplace quality report relating to the above inspections.

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Knowledge Evidence

Individuals must be able to demonstrate knowledge of:

common automotive industry and quality terminology

quality systems and procedures relating to automotive workplace, including:

quality system documentation, including work instructions

product specifications

equipment maintenance schedules

technical procedures and specifically prepared standards

vehicle safety requirements

work planning processes

safe operating procedures

work site environmental control measures

workplace reporting procedures

types of quality inspections, including:

periodic inspection during job

observation at completion of job

random inspections

component inspections

invoicing compliance

checks of rectification of reported and diagnosed problems

types of quality specifications or performance indicators, including:

time, quantity, quality and cost

targeting high risk areas

measures to avoid wastage

internal and/or external customer satisfaction

processes to ensure a ‘right first time’ approach

procedures for carrying out technical quality inspections, including:

identifying relevant quality specifications or performance indicators

assigning rankings to quality specifications or performance indicators

measuring performance against quality specifications or performance indicators

documenting quality inspections, including non-compliance reports.

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