Required skills

collect organise and understand information related to contributing to business improvement

communicate ideas and information to customers and supervisors related to contributing to business improvement

plan and organise activities related to contributing to business improvement

work with others and in a team by seeing and conveying information related to the planning sequencing and completion of the task

use mathematical ideas and techniques to count and measure

establish diagnostic processes which identify methods related to contributing to business improvement

use the workplace technology related to contributing to business improvement

Required knowledge

Knowledge of

accounting principles

how to set a budget

hourly rate components based on general industry modelsformulas

responses to a range of budget and target situations in the workplace

marketing concepts and principles

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential that competence is fully observed and there is ability to transfer competence to changing circumstances and to respond to unusual situations in the critical aspects of

contributing to the budget process managing expenses in order to maintain levels of profitability within the specific area of responsibility and contributing to the planning of business promotions

Context of and specific resources for assessment

Underpinning knowledge and skills may be assessed on or off the job

Assessment of practical skills must take place only after a period of supervised practice and repetitive experience If workplace conditions are not available assessment in simulated workplace conditions is acceptable

Prescribed outcome must be able to be achieved without direct supervision

The following should be made available

enterprise stationery telephone formsbusiness documents

Method of assessment

Practical assessments

calculate and review hourly rate based on supplied business costs and margins

discuss current budget status based on provided data

achieve department budgets

discuss strategy for treatment of debtors and bad debts

prepare analysis of current enterprisedepartment promotional strategies and recommendations for adjustments

Guidance information for assessment

Methods

Budgets and targets

Financial information

Unplanned costs

Business or department income

Business costs and margins

Corrective action

Business promotions

Displays

Information/documents

OHS requirements