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Elements and Performance Criteria

  1. Clarify details of steering and suspension modifications
  2. Determine specific Australian Design Rules information relating to steering and suspension modifications
  3. Recommend a plan of action to achieve customer requirements

Required Skills

Required skills

apply research and interpretive skills sufficient to locate interpret and apply manufacturercomponent supplier procedures workplace policies and procedures

apply analytical skills for identification and analysis of technical information

apply plain English literacy and communication skills in relation to dealing with customers and team members

apply questioning and active listening skills for example when obtaining information from customers

apply oral communication skills sufficient to convey information and concepts to customers

apply planning and organising skills to own work activities including making good use of time and resources sorting out priorities and monitoring own performance

interact effectively with other persons both on a onetoone basis and in groups including understanding and responding to the needs of a customer and working effectively as a member of a team to achieve a shared goal

establish safe and effective work processes which anticipate andor resolve problems and downtime to systematically develop solutions to avoid or minimise reworking and avoid wastage

use mathematical ideas and techniques to correctly calculate time assess tolerances apply accurate measurements calculate material requirements and establish quality checks

use workplace technology related to determining compliance of steering and suspension modifications including the use of measuring equipment electronics computerised technology and communication devices and the documentingrecording of results

Required knowledge

A working knowledge of

OHampS regulationsrequirements equipment material and personal safety requirements

purpose and format of Australian Design Rules

contents of Australian Design Rules relative to steering and suspension systems

enterprise procedures for determining compliance or noncompliance

enterprise procedures for making recommendations to resolve noncompliance situations

work organisation and planning processes

enterprise quality processes

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential that competence is fully observed and there is ability to transfer competence to changing circumstances and to respond to unusual situations in the critical aspects of

observing safety procedures and requirements

communicating effectively with others involved in or affected by the work

completing preparatory activity in a systematic manner

locating and interpreting Australian Design Rules in relation to a customer suspension modifications

discussing Australian Design Rules interpretations at an understandable level with customer

making recommendations to avoid noncompliance situations

recommending a plan of action to provide a compliant response to customers needs

Context of and specific resources for assessment

Application of competence is to be assessed in the workplace or simulated worksite

Assessment is to occur using standard and authorised work practices safety requirements and environmental constraints

Assessment is to comply with regulatory requirements including Australian Standards

The following resources should be made available

workplace location or simulated workplace

material relevant to determining compliance of steering and suspension modifications

equipment and tooling appropriate to determining compliance of steering and suspension modifications

activities covering mandatory task requirements

specifications and work instructions

Method of assessment

Assessment must satisfy the endorsed assessment guidelines of the automotive industrys RSampR Training Package

Assessment methods must confirm consistency and accuracy of performance together with application of underpinning knowledge

Assessment must be by direct observation of tasks with questioning on underpinning knowledge and it must also reinforce the integration of key competencies

Assessment may be applied under project related conditions and require evidence of process

Assessment must confirm a reasonable inference that competence is able not only to be satisfied under the particular circumstance but is able to be transferred to other circumstances

It is preferable that assessment reflects a process rather than an event and occurs over a period of time to cover varying quality circumstances Evidence of performance may be provided by customers team leadersmembers or other persons subject to agreed authentication arrangements

Competence in this unit may be assessed in conjunction with other functional units which together form part of the holistic work role

Guidance information for assessment


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Steering and suspension modification

Types of steering and suspension modification may include lowered or raised normal ride heights, increased track width, variations between front and rear ride heights and reductions in ground clearance due to fitting non-standard components

Work requirements

Work involves ability to access technical information from published Australian Design Rules bulletins and interpret the content applicable to a customer specific steering and suspension modifications

Work includes ability to be able to explain in 'easy to understand terms' mandatory requirements to customer and be able to discuss implications of non-compliance findings

Competence may be demonstrated in a variety of workplaces involved with specific steering and suspension procedures, such as: service stations, dealerships, road-side repairers and automotive after-market specialists

OH&S

OH&S requirements are to be in accordance with legislation/regulations/codes of practice and enterprise safety policies and procedures

Personal protective equipment

Personal protective equipment is to include that prescribed under legislation/regulation/codes of practice and workplace policies and practices

Safe operating procedures

Safe operating procedures are to include, but are not limited to operational risk assessment and treatments associated with vehicular movement and working in proximity to others and site visitors

Emergency procedures

Emergency procedures related to this unit are to include but may not be limited to enterprise first aid requirements and site evacuation

Environmental requirements

Environmental requirements are to include but are not limited to clean-up management

Quality requirements

Quality requirements are to include, but are not limited to regulations, including Australian Standards, internal company quality policy and standards and enterprise operations and procedures

Statutory/regulatory authorities

Statutory/regulatory authorities may include Federal, State/Territory and local authorities administering acts, regulations and codes of practice

Tooling and equipment

Tooling and equipment may include road springs, shock absorbers, sway bars and bump stops

Communications

Communications are to include but are not limited to verbal and visual instructions and fault documenting and may include site specific instructions, written instructions, plans or instructions related to job/task, telephones and pagers

Information/documents

Sources of information/documents may include:

verbal or written and graphical instructions, signage, work schedules/plans/specifications, work bulletins, memos, material safety data sheets, diagrams or sketches

safe work procedures related to determining compliance of steering and suspension modifications

regulatory/legislative requirements pertaining to automotive industry, including Australian Design Rules

engineer's design specifications and instructions

organisation work specifications and requirements

instructions issued by authorised enterprise or external persons

Australian Standards