Elements and Performance Criteria
- Carry out pre-flight safety and security checks
- Pre-flight cabin safety and security checks are carried out in accordance with regulatory requirements and workplace procedures
- Where a problem related to aircraft safety or security is identified, appropriate action is taken to promptly address the problem and/or report it to relevant personnel in accordance with regulatory requirements and workplace procedures
- Crew Resource Management (CRM) principles are applied in order to establish and maintain awareness of the impact of time and/or commercial pressure on safety-sensitive tasks
- Tasks are prioritised during pre-flight checks in order to ensure that critical safety tasks are addressed prior to service checks
- Appropriate action is taken in accordance with workplace procedures to report or rectify situations where cabin safety resources are faulty or inadequate in accordance with regulatory requirements and workplace procedures
- Prepare aircraft cabin for service
- Preparation of the cabin for passenger arrival is conducted in accordance with workplace procedures
- Pre-flight cabin service checks are carried out in accordance with regulatory requirements and workplace procedures
- Cabin resources are accessed to replenish depleted stocks when necessary
- Difficulties in the preparation of the cabin are reported/rectified in accordance with workplace procedures
- Carry out post-flight checks
- Cabin is inspected and post-flight cabin safety, security and service checks are carried out in accordance with regulatory requirements and workplace procedures
- Any safety or security issues, damage to the aircraft cabin and resources, defective cabin systems and depleted stocks are identified and reported in accordance with workplace procedures
- Carry out administrative procedures
- Workplace administrative procedures concerning cabin safety, security and service checks and related action are identified and interpreted
- Administrative procedures are implemented in accordance with regulatory requirements and workplace procedures
- All required pre-flight and post-flight cabin safety, security and service checking documentation is completed in accordance with regulatory requirements and workplace requirements