Elements and Performance Criteria
- Handle baggage
- Baggage handling is conducted in accordance with equipment involved, operational priorities and requirements, and directions from supervisor or team leader
- Appropriate personal protective equipment is selected, fitted and worn in accordance with established workplace procedures
- Hazards are identified, risks are assessed and hazard management is implemented
- Correct manual handling principles and techniques are applied at all times when handling various types, weight and shapes of baggage
- Baggage tags are checked to identify if bag is marked heavy or fragile
- Baggage is lifted and manoeuvred in accordance with work health and safety (WHS)/occupational health and safety (OHS) and workplace procedures relevant to baggage tag indications
- Baggage with unusual shape or perceived hazard is identified and appropriate assistance is sought from other team members to lift and move baggage concerned
- Baggage is stacked on or in baggage storage or movement areas in accordance with WHS/OHS and workplace procedures
- Late baggage is collected, handled and delivered to aircraft in accordance with workplace procedures
- Deal with abnormal baggage handling situations
- Baggage identified as heavy, fragile or having other unusual characteristics is handled in accordance with workplace procedures and regulatory requirements specified for type of baggage concerned
- Baggage with an unintelligible or missing tag is identified and processed/reported in accordance with procedures for baggage handling system concerned
- Baggage that has been damaged is identified and reported/processed in accordance with workplace procedures
- Baggage identified as leaking unidentifiable or potentially hazardous/dangerous substances is isolated and reported in accordance with workplace procedures and regulatory requirements
- Baggage suspected of being a potential security risk is immediately isolated and reported in accordance with workplace security requirements
- Problems that may occur during baggage handling operations are identified and appropriate action is taken to rectify and/or report problems in accordance with workplace procedures and regulatory requirements
- Safety hazards in baggage handling work area are identified and appropriate action is taken to minimise/eliminate risk in accordance with WHS/OHS procedures and workplace hazard control strategies