Elements and Performance Criteria
- Prepare for aircraft arrival
- Allocated flight number is checked and off-load instruction report obtained
- Appropriate personal protective equipment is selected, fitted and worn in accordance with established workplace procedures
- Designated aircraft bay is checked prior to aircraft arrival
- Foreign Object Debris (FOD) is identified and removed
- Pre-operational check of aircraft unloading equipment is conducted prior to aircraft arrival
- Aircraft unloading equipment is correctly positioned prior to aircraft arrival
- Use in-hold aircraft loading system to unload freight/baggage from an aircraft
- Aircraft cargo hold door/s surrounds are checked for damage prior to opening
- Damaged aircraft cargo hold door/s are reported where applicable in accordance with established workplace procedures
- Aircraft cargo hold door/s are opened in accordance with established workplace procedures and manufacturers' instructions
- Aircraft in-hold system is checked prior to unloading freight/baggage
- Aircraft is unloaded in accordance with the aircraft off-load instruction report
- Unloading of aircraft cargo hold is confirmed against the aircraft off-load instruction report
- Aircraft cargo hold door/s are closed and secured where applicable in accordance with aircraft schedule and established workplace procedures
- Security seals are placed on aircraft cargo hold door/s when applicable in accordance with workplace procedures and regulatory requirements
- Respond to problems in unloading freight/baggage from an aircraft
- A problem in unloading freight/baggage from the aircraft cargo hold is correctly and promptly identified and an appropriate solution is determined in conjunction with other team members and/or load supervisor/team leader in accordance with workplace procedures and regulatory requirements
- Any malfunction of in-hold loading system is correctly and promptly identified and appropriate action is taken to rectify and/or report the problem in accordance with workplace procedures and regulatory requirements
- Where an identified problem cannot be readily resolved by the unloading team, it is reported and referred to appropriate personnel