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Elements and Performance Criteria

  1. Identify aviation communications system features
  2. Communicate using aviation communications technology
  3. Maintain aviation communications equipment systems and records

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Communications systems must include one or more of the following:

approved aviation radios including:

personal

hand-held

vehicle mounted

citizen band (CB)

ultra high frequency (UHF)

very high frequency (VHF)

single-side band (SSB)

Worksite communication must include:

active listening

questioning to obtain information and/or to clarify information and understanding

routine oral reporting

two-way communication

Communication problems must include one or more of the following:

incorrect assumption that message has been received and/or understood

illegible writing or print

misunderstanding

noisy environments or communications channels

not following correct communications protocols and procedures

unfamiliar aviation or non aviation terminology

use of non-standard vocabulary

Communications records must include one or more of the following:

aerodrome or workplace communications procedures, protocols, checklists and instructions

aircraft and vehicle identification codes

client and/or supplier instructions

emergency procedures

legislation, regulations and related documentation

manufacturer specifications for communications equipment

safety data sheets (SDSs)/material safety data sheets (MSDSs)

radio communication logs

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least one occasion and include:

completing communications records accurately, in accordance with workplace procedures and aviation regulatory requirements

changing communications channels or frequencies in accordance with workplace or aviation procedures

communicating effectively with others using available communications equipment, in accordance with aviation communications protocols and procedures

completing relevant documentation

diagnosing a radio fault correctly and rectifying the fault in accordance with manufacturer instructions or workplace procedures

making broadcasts and interpreting radio messages correctly, in accordance with operational policies and procedures

following communications protocols and procedures used during emergency situations

identifying and using required communications technology

implementing work health and safety (WHS)/occupational health and safety (OHS) procedures and relevant regulations

interpreting and understanding communications and aviation specific terminology

monitoring performance of communications equipment and taking appropriate action

operating and adapting to differences in communications equipment in accordance with standard operating procedures

reading, interpreting and following relevant regulations, instructions, procedures, information and signs

reporting and/or rectifying identified problems, faults or malfunctions promptly, in accordance with workplace procedures

responding to radio communication in accordance with aviation communications protocols and procedures

sourcing and programing the correct aviation channels or frequencies on radio communications equipment

using correctly, radio communications equipment used in the aviation airport environment

working collaboratively with others.

Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

applicable aviation communications procedures and regulations relating to radio communications at an aerodrome

aviation communications channels and frequency bands

aviation terminology and vocabulary

basic communication techniques including barriers to effective communication and how to overcome them

basic principles of effective communication

communications records and documentation in the aviation airport environment

communications system operation and procedures

features of various communications systems

minor routine maintenance procedures for communications equipment

pre-operational checks for communications systems and equipment

procedures and protocols for using communications systems during an emergency

protocols and procedures for communicating with others using communications technology

typical problems that may occur when using communications systems and appropriate action and solutions.