This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Communication system operation and procedures

Protocols and procedures for communicating with others using communications technology

Aviation terminology and vocabulary

Procedures and protocols for the use of communication systems during an emergency

Features of various communications systems

Applicable airport and aviation procedures and regulations relating to radio communications at an airport

Basic communication techniques including barriers to effective communication and how to overcome them

Basic principles of effective communication

Preoperational checks for communication systems and equipment

Minor routine maintenance procedures for communications equipment

Typical problems that may occur when using communication systems and appropriate action and solutions

Aviation communication channels and frequency bands

Communication records and documentation in the aviation airport environment

Required skills

Communicate effectively with others using available communications equipment and in accordance with aviation communication protocols and procedures

Respond to radio communication in accordance with aviation communication protocols and procedures

Read and interpret instructions and procedures relevant to the use of communications equipment

Complete documentation related to work activities when using communications equipment

Interpret and understand communications and aviation specific terminology

Identify and use required communication technology

Work collaboratively with others when using communications equipment

Report andor rectify any identified problems faults or malfunctions that may occur when using communications equipment in accordance with workplace procedures

Operate and adapt to differences in communication equipment in accordance with standard operating procedures

Monitor performance of communication equipment and take appropriate action

Change communication channels or frequencies in accordance with workplace or aviation procedures

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include

demonstrate the correct use of radio communication equipment used in the aviation airport environment

demonstrate the ability to source and program the correct aviation channels or frequencies on radio communication equipment

correctly make broadcasts and interpret radio messages in accordance with operational policies and procedures

demonstrate a knowledge of communication protocols and procedures used during emergency situations

demonstrate the ability to correctly diagnose a radio fault and rectify the fault in accordance with manufacturers instructions or workplace procedures

accurately complete communication records in accordance with workplace procedures and aviation regulatory requirements

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies andor other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment and

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of knowledge must be conducted through appropriate writtenoral assessments

Practical assessment must occur

through activities in an appropriately simulated environment at the registered training organisation andor

in an appropriate range of situations in the workplace

Assessment for

PassengerNonPassenger Screener

and Checked Baggage Screener Roles

Assessment must

Be undertaken by a registered training organisation

Assessment of knowledge must

Be conducted through writtenoral assessments

Practical assessment must

Be undertaken by a registered training organisation

Occur in an appropriate range of situations in the workplace

Use of communication systems includes that required in routine operations and may occur by day or night and in a variety of work contexts, including:

Communication systems may include:

Worksite communication may include:

Communications may involve:

Communication problems may include:

Communication may be with:

Depending on the type of airport concerned and the local terminology used, workplace procedures may include:

Information/documentation may include:

Applicable regulations and legislation may include: