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Elements and Performance Criteria

  1. Manage personal performance
  2. Communicate effectively within an aviation environment
  3. Recognise and respond to actual and potential threats and errors

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to differences in equipment and operating environment in accordance with standard operating procedures

applying effective listening techniques when managing human factors in remote pilot aircraft systems (RPAS) operations

applying effective questioning techniques to obtain information and clarify information while communicating with others

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant air safety practices and regulations

communicating effectively with others

identifying symptoms of deterioration in own physiological condition that might endanger the safety of RPAS operations and taking appropriate corrective action

identifying symptoms of deterioration in own psychological condition that might endanger safety of RPAS operations and taking appropriate corrective action

identifying and rectifying undesired RPAS states:

incorrect RPAS configuration associated with a reduced margin of safety

inappropriate RPAS flight mode awareness and selection

misapplication of flight controls

pilot induced aircraft position

pilot induced speed deviation

implementing contingency plans

interpreting and following operational instructions and prioritising work

maintaining compliance with relevant regulatory requirements including avoiding alcohol and drugs before and when conducting RPAS operations

managing and controlling stress before and when conducting RPAS operations

managing aspects of lifestyle that may impact on personal performance

managing and monitoring own physical performance

managing and monitoring own psychological performance

modifying activities depending on workplace contingencies, situations and environments

monitoring and anticipating operational problems and hazards and taking appropriate action

monitoring work activities in terms of planned schedule

operating electronic communications equipment to required protocol

reading, interpreting and following relevant instructions, regulations, procedures, information and signs

recognising and responding to actual and potential RPAS threats and errors

recognising signs of fatigue and applying appropriate fatigue management techniques

reporting or rectifying problems, faults or malfunctions promptly, in accordance with workplace procedures

responding appropriately to cultural differences in the workplace

setting priorities and managing workload to ensure safe task completion in available time

working collaboratively with others

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

aeronautical decisionmaking processes relevant to RPAS operations

aspects of lifestyle that may adversely influence personal physiological condition

aspects of lifestyle that may adversely influence personal psychological condition

crew coordination:

basic principles of crew coordination

verbal and non-verbal communication factors

barriers to communication

listening skills

assertion skills

factors affecting decision-making processes

communication:

communication – attitude

personality

judgement

leadership style

leadership qualities

poor crew coordination factors

effective communication techniques

effects of stress on personal performance and ways of managing and controlling stressors that may impact on RPAS operations:

concepts of fatigue

environmental stress symptoms, causes and effects

ergonomics of control systems and instruments

principles of stress management

short- and long-term stressor effects on performance

stress and arousal interaction

error management, including error types, causes and consequences

human factors that may influence personal performance during RPAS operations

human performance and its limitations, including the senses, memory and situational awareness

in a Defence context, relevant Defence Orders and Instructions

relevant work health and safety (WHS)/occupational health and safety (OHS) procedures and regulations

relevant sections of Civil Aviation Safety Regulations (CASRs) and Civil Aviation Orders:

human factors limitations

physical examination requirements

medical clearances

requirements for reporting and documenting safety incidents and safety critical errors that may have occurred during an RPAS mission

RPAS flight instruments visual scanning techniques

undesired RPAS states:

incorrect RPAS configuration associated with a reduced margin of safety

inappropriate RPAS flight mode awareness and selection

misapplication of flight controls

RPAS pilot induced aircraft position

RPAS pilot induced speed deviation.